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“MD was great. He was knowledgeable and kind while helping both myself and my Mom. Next time I need a new phone or accessory I will go see him at Verizon instead of going to Apple. Thanks!”
“Quality service!
I’ve used several of their offered services; phone cover, safety glass, and phone case.
Good selections & top service. Two thumbs up!!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
“Pat was an awesome help for me and got me setup with everything so easily. Awesome spirit with great knowledge in what he’s doing. We need more sales reps like Pat!! Thank you man ?”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“I visited this store a few years ago and had a terrible experience, so I was hesitant to return. Unfortunately, I had an emergent situation that required me to go back. This time, however, I was assisted by the store manager, Leo, and his assistant, Alexandro, and the experience could not have been more different.
Leo and Alexandro were two of the most impressive individuals I have ever dealt with at AT&T. They were extremely professional, attentive, and knowledgeable. Not only did they immediately address my needs, but they also managed several customers, myself included simultaneously with precision and teamwork. At no point did anyone feel neglected or rushed.
I was thoroughly impressed by their professionalism, the cleanliness and décor of the store, and how well-organized the entire operation was. Leo and Alexandro clearly run an exceptional store, and their leadership and customer service skills set a very high standard.”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“The service and wait time at the Short Hills AT&T store is top notch! Keiana was so pleasant to work with. Her patience and knowledge helped make my situation less stressful! I highly recommend going to this AT&T store for all your cellular needs. Ask for Keiana!!!!”
“Customer service was excellent and we got some really great deals, some of which were suggested and provided by Verizon for being regular customers. Just keep in mind that getting a new phone usually requires an appointment and is a 2+ hour process.”
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“Purchased a new simple mobile phone. The Asian man helped set everything up from my old phone to the new phone and my Bluetooth without charging anything extra. Excellent service.”
“Great service, parts, and response time! Been using their service for years and they have always delivered. If there were any questions their team was always there to assist. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
10AM - 7:30PM
54 S Orange Ave, South Orange
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“Denzell Whitest, helped me with upgrades on 2 phones, when I was visiting from California.
His patients and knowledge was outstanding. Made me comfortable while we were transferring data. I could not of asked for a better experience. Also it was July 4th
I have been with AT&T for years and this has been the best customer experience ever.
Thank you Denzell”
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
“Manager was very polite, wonderful discounts, and conversation. Andy is the store managers name. I definitely didn’t leave without a new IPhone 16 ProMax. Thank you Andy!!!!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
“Was at the Montclair location today and Stefanie was super helpful. She was doing an amazing job of dealing with multiple customers all by herself holding down the fort.”
“I had my iPhone screen replaced last week here. It took only 45 minutes and it was much less expensive than apple. I'd recommend this store if you want to get your phone screen replaced asap.”
“I went in today for a line transfer and a new phone and Andy was super helpful! No matter the obstacles ahead he got through it with perfect professional courtesy. All around a great experience!”
“I love this location. such honest workers and so helpful. They change staff all the time, but the current manager and his employees are very helpful. Recommend this team!!!”
“I visited the store because I deleted my eSIM by accident. Natasha, who is the store manager was nice enough to help me. She was super professional and understanding. She also took the time to explain to me how the iPhone works. I recommend if you do visit the store to request to work with her. She is really helpful and gets you out of the store quick.”
“I couldn't have chosen to update my new phone today without the incredible help, patience, and expertise of the store reps who were rockstars today, Aleudys and Ben. These two were so kind and diligent in helping me to update my very old phone to a new one. Sometimes customer service jobs are thankless and arduous experiences for everyone involved, but these two were gems today. Aleudys gave me all of the information needed to make a wise decision in my update and patiently guided me through the transfer process. Ben's expertise helped to guide when the process hit some hurdles. All in all, to be helped by either of these reps will be a good experience for the customer and the company.”
“I've ordered a couple times from techrabbit now, after initially finding a super good deal on a smart watch. This place seems super legit, free shipping (yes its slow, this is why its free) but everything has been as advertised and super good deals so far. Needless to say, I recommend”
“Kevin is a very kind,courteous, knowledgeable and helpful salesperson. He explained to me in detail about my new phone and watch. He assisted me by transferring my apps and photos onto the new phone. He also showed me how to use my phone as well as the watch. He's a very patient person as well.”
“Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!”
“Went into store very polite, explained my situation. The guy worked on my phone while helping other customers. He was very patient with tech support he had on the line, two different conversations going on at the same time. When he was suggesting I take my phone back and get a new one it started to work. He activated my SIM card by placing it in another phone then back in mine before that I could only get the internet while I was in my home from my own WIFI, THANKS again ZAKI...”
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“The main reason was Mahlon. He is a star employee. I hope that he is recognized because he single handedly saved a ton of sales in that store in the 3 hours I was there. He was patient, professional and so nice. It's rare you find employees like him so make sure he is well rewarded and appreciated!”