Victra is a local Verizon Authorized Retailer in Boonton, NJ, offering a full range of wireless devices, accessories, and device protection. Customer service is consistently described as excellent and amazing, with consultants noted as extremely nice, very helpful, knowledgeable, thorough, and attentive. They are dedicated to answering all questions, ensuring customers understand their options, and providing a fully satisfying experience. The process for getting new devices can be long, often requiring an appointment and taking over two hours, but the staff works to make it go by fast. Customers report getting great deals and highly recommend the store, with many planning to return.
Quick knowledgeable service from a friendly and relatable associate. The Red Bull worked, his positive energy was infectious and had me excited about what I was considering an annoying necessity of a visit. Customer service matters!!
May 2026
Joey, the manager of the store, was knowledgeable and informative. He was easy to work with and more than generous with his time. I highly recommend buying your new phone from him.
November 2025
We had a very care free experience! Went to a local location.The gentleman that helped us was very nice and helpful.
