REI is a great store with lots of options and a great selection of quality outdoor gear, including its own award-winning brand. Customers find excellent prices and a huge selection for items like hiking shoes, bicycles, hiking gear, camping equipment, backpacks, tents, sleeping bags, and cooking gear. The service is consistently described as excellent, friendly, helpful, knowledgeable, and professional. Staff members are noted for being genuinely caring, informed, and taking time to understand customer needs, which makes the experience outstanding. Many recommend the place 100% for services like bicycle repairs, which are offered at a low cost. The REI co-op membership is highlighted for its great rewards and benefits. Customers express high satisfaction and a willingness to return, noting that the helpful staff makes the overall experience much better.
Pete & Pete in the repair department were a huge help!
June 2026
Great gear and some excellent deals on used gear with the membership
June 2026
Went in for an installation for a bike rack. Pete T was the installer. He actually showed me how to put it on and take it off the cross bars many times. He always went out his way to bring out a bike and actually showed me how to put a bike on the rack. Professionalism at its finest!
