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“Doug was absolutely wonderful. He was professional, knowledgeable, patient and above all personable and attentive. He is highly recommended and Secure Space Self Storage proved to be a very safe place to store our vehicle. 10 Stars!!!!”
“We have had the pleasure of using Extra Space Facility for many years. They have always be amazing and understanding when we needed the locks to be cut because we had lost the key.
Brena (the store manager) was amazing and very helpful when we were clearing out our unit.”
“This storage place is the cleanest and well lit and kept facility in the area , while I visited other facilities in the surrounding area , this one was the the most convenient, staff is friendly and helpful… definitely recommend”
“I have rented at this location for a very long time.
The new owners have kept me here as I feel it is safe and secure.
Thanks Jay and Compass,
Steve Freedman”
“I went to this location for storage information and I met a Maggie… Maggie was/is awesome very understanding..Maggie took her time answering all questions and explaining the company policy if you go here ask for Maggie”
“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
7:30AM - 5:30PM
275 Main Ave, Passaic
Truck Rentals
“Very quick and helpful. Got a 2023 electric vehicle which I was skeptical about at first, but thankful I got it after. Car was extremely clean. Cheri did an amazing job helping me out and was very professional!”
“Just wanted to give a shout out & sincere thanks to Ryder in Linden, NJ particularly the rental account manager there Emmanuel Z & his team. My company worked with the Linden office last year & it was so smooth, there was no doubt that when it came time to rent again this year they would be our first choice. Emmanuel helped us every step of the way! He answered the numerous calls & messages promptly & went above & beyond when we encountered a problem during our tour while we were traveling across the country. His excellent customer service has ensured that we will continue renting for our business from Ryder in Linden knowing we are in good hands.”
9AM - 5PM
414 Raymond Blvd, Newark
Truck Rentals
“Was looking for a unit to rent within my budget. Yocelin was very knowledgeable and helped me compare prices. Budget was definitely the best choice. Thank for the help, great customer service!”
“This U-Haul is the best! I will now drive thirty minutes out of my way because these people run their business very well- professional, common-sensical, experienced personnel. I’m done with 18 year olds who have only worked at UHaul a week talking down to me. Totowa U-Haul is the bomb!!”
“I rented a small truck from this location and the customer service was outstanding. Kayla was extremely knowledgeable and helpful and made my wife’s and I moving experience with U-Haul a delightful one.”
7AM - 7PM
20 Poplar St, East Rutherford
Truck Rentals
“Anaiyah was AMAZING!! I dreaded the truck/unit rental and she made it SO EASY! She was so, so helpful, pleasant ans made a stressful storage decision a positive experience. Truly, I cannot thank her enough for her excellent customer service! Highly recommend this UHaul facility in East Rutherford!”
7:30AM - 5:30PM
100 8th St Suite #1, Passaic
Truck Rentals
“This is my second experience renting with Shellie at Penske and as always, an exceptional experience. You will not find ANYONE in the truck business that bends of backwards like she does. Her colleagues are equally as accommodating and display the utmost professionalism. I will obviously be doing business with Shellie again and will absolutely recommend her business to my friends and family.”
7:30AM - 5PM
2419 E Edgar Rd, Linden
Truck Rentals
“Angel and Fernando are great. Both are extremely helpful and display customer concern and service.I wouldn't hesitate to recommend this Avis location to anyone. They are a credit to Avis as well as helpful and courteous. My sincere thanks for their help and making our rental to Canada effortless.”
“I called and booked my reservation w Frank for the same day usage. When i came in for the truck it was ready to go. The customer service was excellent from Frank, as always, since ive booked at this location numerous times over the last 4 months. The trucks were always clean and in good working condition. But i cant stress most about the customer service esp in a time where its not practiced in many retail or service centers. 5 stars for this location.”
“I have rented UHauls several times in the past 10 years. Today, in Garwood was the most pleasant experience I've ever had. Mike (I think his name) was really really pleasant. It's a little unexpected these days. He was knowlegeable and efficient and it couldn't have gone smoother. Hang on to this guy!!”
“I would recommend this location the staff are courteous and helpful in regards to questions and idea's upon moving and storage needs the location is very clean and organized they have good equipment to use !”
“We needed a refrigerator truck for the Lincoln Tunnel Challenge, a charity 5k for Special Olympics NJ. Mendon helped us with the truck and did everything to make it convenient. Ashley and Mike went out of their way to make sure we had what we needed, a great truck, on time and all set to go! Thank you guys and Mendon for being so considerate!!!”
“Awesome, quick, efficient customer service from management and workers Wendy and Sabrina. Very helpful on phone. Stands out as best storage facility in the area. Great large spaces and very convenient location. Front desk management and office workers are very nice and helpful ?”
“The staff that was there was great. They worked quickly and diligently. At the time of
picking up the truck they were both very busy as well as at the time of drop off. Since this is the only Uhaul in the town, perhaps getting more staff would be helpful to assist customers faster. Two staff members did not appear to be sufficient for the demand the store appears to have. I came to this location in June and it was busy as well.”
“This place is outstandingly helpful. Some months back I had a rush job to get a hitch and electrical installed for an emergency pick up the next day and they pulled it off in a few hours. It was last minute and I had to run the hitch over so they could get it on in time before closing and they even stayed a little late completing for me. They were so sweet and put in a lot of hard work with little to no notice. So appreciative.”
“This was the best uhaul location I have ever dealt with. I had to rent trucks twice due to a stressful and hectic move. Both times, they had what I needed and gave me a good price. They were super friendly and both times I needed the trucks longer with short notice and they accommodated me with no issue. I moved to Southern NJ and I would make the drive to rent from them again if I ever needed a truck. Thank you so much for making a stressful situation a little easier. You guys are the best! It was a pleasure doing business with you and I will tell everyone I know to go to you guys if they need a uhaul truck!”
Open 24 hours
63 & 85 Bank St, Elmwood Park
Truck Rentals
“Bobby is a sweet-heart & a professional, and keeps all the customers different personal requests organized and completed. I want to move more stuff just to do business with him again.”
“We had the best customer service in U haul for the first time. The man was polite professional worked very fast well spoken wow. You guys are lucky to have this person working with you. He is an older man but knows what he is doing. Loved my experience at this U-Haul place. In Elizabeth NJ. G&J Carcare East Saint George Avenue, Roselle NJ 07203. Got to Connecticut in no time.”
“Place was busy but they were on top of it, got a brand new truck with only 100 miles on it. Really enjoyed how smooth the 10” cube truck was especially for a 5 hour road trip.”
“I normally don’t do these reviews, but this one is not once, but twice deserved. I’m in NJ working and got a car from Philadelphia airport and needed to extend due to job extensions and now I’m in north jersey and just driving in isn’t a convenience. Corporate budget couldn’t help, other locations hung up, and getting a person on the phone a the Philadelphia airport was impossible.
On a limb and ready to give up, I called this location that had nothing to do with my original booking. Not even a corporate spot.
I’m so happy I did. I was surprised by the first ring pickup and no automation… an actually person, and an amazingly nice and personable one. She helped me and made it painless and I swear I was done in a couple minutes vs the hold time everywhere else. Incredible. I wish I remembered her name.
Fast forward a week later… I need another extension. I call corporate, the airport, etc. no help. Then I remembered the beacon of hope last time. Sure enough, I called and got the same amazing woman that helped me last time. I remembered her, but didn’t expect her to remember me… then she pulled up my name and did. Amazing. She is a self proclaimed “older person” that still holds customer service at a high regard. I travel for work and reach a lot of these hotels and rental agencies, but this one will stick with me forever. She even invited me in for coffee and doughnuts even though I didn’t rent from them.
They can provide a level of service these big corporate locations can’t. I can’t recommended them enough, and will forever use them in the future in this area. I look forward to thanking face to face, but for now I hope this review (a serious rarity for me) will suffice. Your locations yet again restored my faith in customer service and maybe even humans in general haha!
Seriously if you’re reading this to make a decision on where to go… you found it. Thank me later.”
“Excellent team of professionals, from the young friendly lady at the front window. To Dave, Pete just to name a few. Ryder in Newark always goes above and beyond.Thank you”
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“Kudos to the UHaul associate who took his time and helped identify an issue with my wiring harness, saving me and allowing me to complete my morning task of towing my motorcycle to a repair shop. I didn't get his name but a BIG THANK YOU to him.”