9AM - 6:30PM
139 NJ-17, Hackensack
Furniture Stores
“Aneisha was extremely professional, knowledgeable, and helpful. She made our buying experience very easy and helped us make the right decision. Thank you Aneisha.”
“I wrote it earlier review what I meant to write with Christopher was very helpful, knowledgeable and attention to detail. His customer service skills went far beyond what he Knew About the right selection for me. When buying a mattress, it always seems like it’s hard but he Made it A great experience I’d highly recommend him when you go in the store ask for him”
“The Associate Steven was the absolute BEST! He was patient and very personable. He explained the different mattresses and let me try each one. He gave me information on certain deal. I felt very comfortable making my purchase and knowing exactly what to expect with delivery. I purchased because I loved the product not becuase I was pushed and that was such a refreshing experience.”
“A successful visit! We have a new bed and are happy with the price. I'm not sure if all bedding places feel like dealerships but this one had the vibe. Especially during negotiation. Our salesman was very pleasant and for a Saturday there was no one in the store so the process did not take long.”
“Raydell is THE sleep expert. He was knowledgeable, patient and helped us pick out the right mattress for us almost immediately. I highly recommend coming here and talking to Ray if you want an expert's opinion on a great night's sleep.”
“Super great experience. Amazing staffs. Elvin is my hero he is so helpful , fun, and kind. Always want to help me get the best mattress and great price. Highly recommended!”
“I recently purchased a tempur-pedic bed (with a pillow as a free gift) from this store. Alex, a sales associate at this location, was very helpful, kind, and caring about my situation. I am dealing with a herniated disc in my neck and have had tremendous pain. She showed true compassion and a deep understanding of the best product for me. I have had the bed about two weeks and could not be happier. Alex truly cares about her customers.”
10AM - 9PM
545 NJ-17, Paramus
Furniture Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“Robert P. was incredibly helpful from start to finish. He took the time to understand my needs, answered all of my questions honestly, and never made me feel pressured to buy anything. He was welcoming, attentive, and genuinely focused on understanding my needs rather than making a sale. Truly one of the best salespeople I’ve ever met!
Instead of feeling like I was being sold to, I felt like I was being guided by someone who truly wanted to help me find the right mattress. As a very indecisive person his patience and guidance meant the world to me 🙌 He made the entire experience comfortable and stress free, and I left feeling confident in my purchase. Thank you, Robert, for not only helping me find the perfect bed but for making the entire experience such a positive one! Cannot thank you enough Mattress Firm”
“I bought a mattress with Kyle's assistance and am very happy.
He is knowledgeable and has great bedside manner. Very nice experience with no pressure!”
“Great service! The agent at the store was really patient, let us try all the mattresses, adjusted everything to the costs we wanted, knew how to explain each product, and finally also contacted us and helped us place the order easily and quickly. The mattress arrives in less than 24 hours.”
“Great experience with Yahj at this location. He knows the products and listens to the customer. Turns out my original choice did not work out. The switch was handled quickly and smoothly with knowledgeable guidance on a new selection (I listened to the sleep expert this time). Both deliveries were on time, with clear messaging and easy tracking.”
“I had an amazing experience at Mattress Firm thanks to Jonathan and the entire staff. From the moment I walked in, they made me feel right at home. Everyone was friendly, welcoming, and genuinely focused on helping me find the perfect mattress without any pressure.
Jonathan was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all of my questions and made sure I felt confident in my decision. Purchasing a new mattress is a big investment, and thanks to Jonathan, it became one of the most exciting purchases of my life!
I truly appreciate the outstanding customer service and positive experience. If you’re looking for a new mattress, I highly recommend stopping by and asking for Jonathan. You won’t be disappointed!”
“I just bought last week the most comfortable mattress there at Amaly Furniture. Really really good customer service explaining me about what i was really looking. The delivery was flawless!! Excellent service overall!! 100% recommended there guys.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Amin helped me choose the right product with his professional knowledge and expertise. He took the time to understand what I was looking for and helped me save money on the bed I wanted without compromising on quality.
There was a small hiccup with the delivery, but Amin quickly stepped in and resolved the issue for me. I truly appreciated his responsiveness and dedication to customer service.
I’m really happy with the product.
Thank you, Amin, for making the entire purchasing experience smooth.”
“I took my mother to get a new mattress and we had a great experience. Fernando & Robert were very helpful. Fernando is very knowledgeable about the products & listening to what exactly my mother was looking for. She’s very happy with the purchase and sleeping & resting like a queen. Thank you guys!
Gabriela & Carmen Calix”
“Beatrice was a lovely sales person . We really enjoyed working with her AND we bought a mattress. She made shopping a pleasure.
Linda and Nicholas Kramer”
“Don’t walk , run to this store and ask for Melissa! There is no one else who could do more to help me find my perfect mattress and pull all the strings to make me the happiest customer ever. Melissa was kind, attentive and knowledgeable about every single mattress that I wanted to try. She was able to figure out what was the ideal mattress that would work best for me. She really put in a lot of effort and time to make my mattress dream come true. Cannot thank her enough. I have been to other stores that salespeople do not have that much professionalism or dedication to seeing the customer find the right mattress, Melissa has both of these and much more. It takes the right person to find the perfect mattress. I’m a side stomach sleeper so it’s hard to find a hard yet soft mattress. I thought I was going for a certain mattress but Melissa insisted I should try a specific one, and she was right! It was love at first try. Only a real mattress extraordinaire could find THE ONE for me, and I have tried quite a few by now.
The store itself is clean and has a great selection of mattresses to try. Parking on site.”
“Angelica was so helpful, gave us all the information we needed and listened to our needs but also let us take our time trying out mattresses. She helped us find the perfect mattress and clearly explained the process of getting it. We are very excited about our new mattress, thank you Angelica!”
“Monica was excellent and found us a great mattress within our budget. Checkout process was quick and delivery was seamless. We were in and out within 30 minutes and had the mattress delivered within 2 business days. There was a potential issue with delivery and we were notified by our building within an hour of delivery and Monica was available and immediately on it to help us out. She had a plan B for us just in case within minutes.”
“I came into Bob’s looking for a new cozy couch and that’s exactly what I found! With the help of Mark who warmly introduced himself and made us chuckle in the process. Very kind man, educated us on any sales going on and reassured id be able to get the couch brand new. Walked me through the check out and delivery process swiftly and now I can wait to receive my new couch! Mark is the best!”
“Just purchased some items from this store and received them today. The salesperson Johnny was so helpful and incredibly patient in answering my questions and helping me find the right items for my new apartment. He was also very supportive after my purchase when I had to adjust my delivery date and some details about the order. He made a stressful, chaotic move so much easier. The delivery team led by Jeremias / Eduardo today was punctual, polite and attentive. I’m very happy with my Ashley experience, thanks to these guys!”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
“I had a wonderful experience with Gothic Cabinet. It’s easy to see why they’ve been a trusted furniture maker in New York City for so many years. They built a beautifully crafted Murphy bed for me that is solid, well-made, and fits perfectly in my space. The quality of the workmanship is outstanding, and the bed is both functional and attractive.
Tony was great to work with throughout the entire process. He was knowledgeable, professional, and responsive.
Turning a sketch I made into reality. He took the time to answer my questions and made sure I was completely satisfied with the final result.
It does take time, but the result is a piece of furniture made to last.
I highly recommend Gothic Cabinet. Their craftsmanship, experience, and attention to detail truly set them apart.
I wouldn’t hesitate to recommend them to friends and family.
Martina”
10AM - 9PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“We went in to buy a stressless chair. John helped and walked us through all the options. Everything was very easy and quick. Can’t wait for our chair to arrive!”
“Was helped out by Phil and he did a really great job with letting me try out different mattresses, letting me know the benefits of each one and also helping me stay with my budget. Never felt forced to buy something I didn’t want. Got my mattress and am very happy with it. Would definitely recommend this company!”
“Very good shadi
Adnan your furniture is very nice and delivery guy is very so sweet and beautiful. They got a decoration. I love it. I coming back again thank you so much love it”
“Farouk was excellent, he was very attentive and respectful. He assisted me with all my needs and got me the mattress I needed. He has been my sales associate for years and never let's me down. He is the best sales associate in the store.”