“Hard to believe I’m saying this about a government office, but this is by far the best post office in the area. The clerks are friendly, polite and helpful. Good hours and ample parking. Keep up the good work!Usually the government is completely inept and incompetent at everything it touches. But this place manages to be different.”
“This is by far the best and most efficient post office. The lines are quick, and the customer service is always great. Not too many are ran like this in the area.”
“Staff were very friendly and helpful! I came in with concerns regarding a package. The staff resolved the issue quickly and within a few hours they delivered the package to my house”
“This is my favorite post office. There are quite a few to choose from in Fort Lee and in this area, but at this location you always get one on one attention and don’t feel rushed and always get the answers that you’re asking for. These people really are here to help you. So glad it’s down the street from me. It’s such a great part of this neighborhood.”
“We went here for passport appointment for our 1 month old baby. The place was really clean and maintained well. The staff was very friendly. We were attended by Yolanda. She was extremely professional and helped us with everything and was happy to answer some stupid questions we had. Everything went much better than we expected.”
“Easter is love even though i moved a little far, but just because of Easter, i always used this location .... believe me, this is the only one usps location where you can find such a bright smiley, happy face, and a person with a positive attitude. She helped you without any discrimination. God bless her. i wanna give her thousands of stars ?”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“USPS Express 1-Day Envelope vs Fedex Priority Overnight(Fedex PO): Verdict is USPS!I got business documents by Fedex from westcoast for requiring my signature including a return envelop and US postage. I brought to the post office and asked a clark for the fastest service to return the signed documents. John pointed to the shelve and brought him a Flat rate envelop. And I handed the documents and the returned postaged envelope. He created the labels from it on his terminal and printed them. He put them in the envelope and sealed it. I only provided my phone number and handed a credit card. Momentarily I forgot where I was.This is called S-E-R-V-I-C-EThe USPS Express 1-Day product charged me $27.90 for Schedule delivery Date and Time (=overnight), even money back guarantee. I was told the Fedex Overnight charge was $65. John's service was great and USPS Express 1-Day product is the best choice.”
“Honestly the best post office experience. Im so used to post offices having very rude employees but no, not this one. Everyone is very nice, helpful and attentive.”
“I have to say this is the best USPS store I have ever visited! Here is what happened to me at end of year 2020: I had a crucial bundle of documents to mail to along with a self-expense mail, I felt anxious before visiting the store, the lady who showed up at 8 AM on time helped me patiently through the end, she is professional and informative, step by step walked me through, and today I received my mail back with renewed document! I really appreciate her help and service! God bless you!”
“They have been the friendliest and most professional staff around for many years. I have lived in other so called 'friendlier parts' of the country, but nothing matches HPO. Aside from the great service and friendly demeanor, the mail seems to get there faster when sent from the 'magic' outdoor mailbox' on the corner outside the Post Office. Kudo's also to the hard working home delivery carriers and drivers.”
“It's an impressive building on 8th Avenue and 34th Street, across from Madison Square Garden, that's built like an ancient Greek temple! It was built between 1911 and 1914, with an annex built between 1932 and 1935.”
“Great neighborhood Post Office. The lady who helped me ship my package internationally was super sweet and assisted me even after I messed it up multiple times. I appreciate that kind of Customer Service.”
“Outstanding customer service received from Cherlie, although the line was long it moved swiftly. Once I got to the window I was greeted with a warm welcome from Cherlie. She was very detailed with her explanations and provided excellent customer service.”
“I don’t normally review post offices (why would I) but Cheryl (sp?) was super nice to me in this location so figured she + this post office deserves a shoutout”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“Very clean office, excellent customer service. The clerks here are courteous & very helpful.The hours of service from 10:00am to 7:00pm are a big plus for me. Been going to this office on Bergenline for more than a decade. Keep up the good work USPS”
“I always come to this location because it is right here in town, and Mark is amazing. He is very patient, kind, and extremely helpful. He is the reason I always come back to this location because of the way he helps every time. Great job with this employee, he is a perfect face for the company.”
“Super friendly and knowledgeable staff. I ship like 10 packages a week with USPS and have never had an issue with this location. There’s a bunch of self service kiosks so I don’t actually need to line up sometimes!”
“This post office has the kindest, friendliest staff and Leslie, who processed 54 very fragile and delicate Save the Dates for my upcoming wedding is A LITERAL GEM! They walked me through the process and always had a kind word or some humor to share. I almost didn't want to post this since I don't want word to get out about how great this place is.”
“Always has a very good selection of stamps compared to other post offices and you can't necessarily count on that in New York City. The clerks are also very helpful with whatever you need to do.”
“This branch is tiny, but the service was good, and the line moves quickly. The only reason why I am not going to give it 5 stars is because the hours of operation could be more convenient.”
“Great service. I've always appreciated how helpful the staff is at this post office.Parking can be tight but you can always find a spot in the back parking lot.”
“So, I just signed up just to leave 2 reviews (compliments) today: for both West New York post offices. This location is the one that my husband almost always goes to for my packages. The woman who is usually at the counter is very good at her job. I'm sorry, I don't know her name, but I've also seen her before when I used to drop off packages myself. The woman doesn't even need to be asked for a receipt- she automatically hands one. I'm talking about for prepaid labels. I mention this because I've lived at 3 different towns my whole life, and this is the only town that has NO ONE giving hassles to customers about receipts. I always need the receipts for proof of acceptance. And, at my previous town (not West New York), the office has lost a package after refusing to scan its label. So, I always had to beg or kind of argue for them to scan them. But not in this post office. So far, 0 lost packages. Over here, the employees, (especially the woman) are very helpful and polite, and don't yell about receipts. I actually hate this town and wish to move, but also don't want to because this is the BEST post office that I've EVER been to, period (and I've visited ones from several different towns). Love this post office and workers! They really work hard and correctly. I wanted to send my thanks to all of them.”
“Peggy was really great; I had an appointment for my five year old daughter's renewal of passport and she helped us in a jiffy. She was clear, friendly, speedy, and efficient; she took one good picture, we signed papers, she made copies, and we were out within 10 minutes. And TJ Kim was in the office at the time and was friendly, kind and tolerant of my happy children as we waited. I would give 10 stars.”
“I have always had great customer service inside the Lyndhurst Post Office. Since I was raised in Lyndhurst, the friendliness has never been lost!Please ADD whether or not you have an APC to your services. Thanks”
“This USPS gets a lot of flack but they are all hard workers. L. Rotali is incredibly sweet, and was crazy helpful while I struggled to send an international package. He was patient and even lent me his pen, which is rare for post office people! If you're patient, they will be patient too.”
“I recently visited this USPS location and had a positive experience with the Asian woman employee (I wish I had picked up her name). She was friendly, helpful, and efficient in assisting me with my needs. She took the time to answer my questions and provide guidance, which I greatly appreciated.”
“I don't usually write reviews, but I received outstanding service here. East Rutherford post office is amazing!!! Specifically Kenyatta & Edgardo. They are Friendly, courteous & a model of efficiency. I use this post office basically every working days & get to see Kenyatta most of times. She always greets you with a smile & goes out of her way to cater to your needs. I've never seen someone so willing to help. She is simply THE BEST!Thank you so much. :)”