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“What a difference good staff make!! The gentleman helping with show try-ons on Sunday was amazing. Helped us understand sizing and how to best match shoe size to foot size. Amazing work, I’d buy shoes again here anytime. Thanks for the wonderful service”
“Has some winter sales now, 20-40% off, plus an additional 30% off if you are a member (free membership, just have to sign up for it). Have to check sizes, sleeve lengths - aren't always consistent between same sizes of different styles.”
“Journeys at American Mall is a great spot for trendy shoes and accessories. The staff is friendly and always ready to help, making shopping easy and enjoyable. The store has a wide variety of styles, from casual to sporty, and the atmosphere is fun and inviting. Definitely a must-visit for sneaker and shoe lovers!”
“I rarely do any shopping in DSW anymore do to horrible Customer Service experiences and Lack of Selection for my tastes. I happen to be at the Mall with my family, and to kill time I decided to head in and look around. I actually found a pair of shoes that I liked and wanted to possibly purchase. I couldn't find anyone to help so I headed over to the checkout, either way I would find the price (multiple stickers on the shoe box) or I could just leave them their. The young lady at the front, Amaya was an excellent help. Not only was she able to quickly research the proper price of the shoes but also engaged me and my wife in small talk while we waited. I know it may not seem like much, but so often I have encounters that make me feel as if I'm bothering an employee. All this just to thank Amaya and let DSW know that it was her Customer Service that has changed my opinion about shopping their stores.”
“Whoever was on the phone with me today that helped me place an order was so helpful! I called hoping to order a sweatshirt for shipping and she made the process super easy! I always love how kind the girls at Aritzia are.”
“Yesterday I went to the Vans store to purchase shoes for my son. There were two attendants who were super. First one was named Mel and the second was named Kalen. These two people were great. They were super friendly, so patient, and really helped me. They took their time to talk to me and made sure that I got what I wanted. They were truly concerned with me finding the right pair of shoes, not just making an easy sale. If you go to this store, ask for Mel and Kalen. They were great!”
“Jonathan was an excellent representative of the Skechers brand. He was extremely knowledgeable and professional in every aspect of our purchase. He should be highly regarded by the brand!”
“Almost had a bad experience due to one employees customer service skills , but Emily resolved the issue. Sometimes its not the mistake but how someone handles themself after the mistake was made. Thankyou Emily.”
“This may as well be the Foot Locker flagship location. Neat, presentable store, staff who ostensibly enjoy working in retail, and a massive versatile inventory to accommodate every footwear usage you can think of. Worth a stop if you're in the American Dream mall.”
“This was a great experience overall. I was treated great by every employee and the manager had helped me with my exchange. I would highly recommend this location!”
11AM - 10PM
1 American Dream Wy D234, East Rutherford
Shoe Stores
“This store is a pleasure to shop. Store manager Danielle is friendly and extremely helpful. All the other associates are great as well. Olivia, Victoria and Angelina have been helping me find and shop what I needed. Thank you all.”
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“anthony is the man, came in and i bought 4 pairs of shoes he was a great help. greeted me, polite, patient, gentleman. great help great advise thanks bro. ask for him.”