Batteries Plus

Battery Stores
Hours: Batteries Plus is a service-focused business known for its knowledgeable and friendly staff. Customers have shared a mix of experiences, highlighting both exceptional service and some challenges. While one customer faced significant delays during a phone repair, they ultimately appreciated how the owner, Norman, addressed the issue professionally and transparently. The commitment to accountability and customer satisfaction was evident, as the situation was resolved positively. On the other hand, many reviews praise individual employees like Frank and Michael for their professionalism and expertise. Frank is frequently mentioned for his patience and skill, whether replacing batteries for specialized equipment or repairing cell phones efficiently. Customers commend him for his kindness, especially when explaining complex issues to those who may not be tech-savvy. Michael also received accolades for his knowledge of golf cart batteries and prompt communication, with one customer even traveling over an hour to seek his assistance. Overall, Batteries Plus combines a strong emphasis on customer service with skilled technicians, making it a recommended choice for battery and repair needs, despite occasional service hiccups.

1. Eatontown, New Jersey