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“I needed help with an issue that I couldn't get help with by customer service on the phone. So I decided to go to this branch. Even though they were fairly crowded with customers I received prompt and friendly assistance first by Luna at the counter and then by Tyler who very efficiently, and competently helped me with a long and involved issue. Very friendly support. Thank you. Keep up the good work.”
“Mr John,Reed gave an amazing costumer service.He was kind, understanding and very helpful.I got there when the bank just closed and he still helped me.Thank you Mr John !!!”
“I started a business and quickly ran into debt. Thankfully I found Madison Funding Partners for a small business loan. The application process was easy and I got approved in no time. Customer service answered all my questions and helped me set up my payment plan. My business is already coming back to life!!”
“Member over 20 years from Port Authority !!! Highly recommended!!!! Came to Journal Square and took care of all my financial needs !!! The team was outstanding thank you Tiana, Greish and who knew banking could be so smooth ! I would give 10 stars if I could”
“I had a wonderful experience thanks to the excellent service I received. The Staff Silyna Melvin and Jessica Caraballo, they were very friendly, attentive, and genuinely committed to helping me. Everything was handled quickly and with care, and I left feeling valued as a customer. Highly recommended.”
Closed
90 Park Ave, New York
Banks
“I was a vendor at a food festival next to the branch, and I’m really grateful I met Banker AHMED ELFERT. He took the time to learn about my business and what I was selling, then introduced me to Citibank checking account bonus.
He made the whole process easy and helped me open account in just minutes without even going inside the branch. Thanks to him, I should be receiving the $325 bonus after I finish the deposit required, and I was so impressed that I made sure all 3 of my employees open accounts so they could get the bonus too.
He also introduced me to business products and asked me to set up a meeting at the branch to walk me through everything in detail, which I appreciated. I couldn’t get half of this treatment at my current bank and I will make sure to move all my business with citibank going forward.
Thank you, Citibank for having someone as helpful and professional as Ahmed on your team and I really appreciate him.”
“Auto dealership was great, Eric was a lot of help and worked with me on car purchase.
Thanks again would recommend to anyone looking for used car…
10/10”
“Hi jersey city branch located at 123 Montgomery st 07302 Jacob Barbara aiesha are the best employees please use this branch for all youre banking needs especially Jacob is outstanding”
“Rafael, has been very helpful and knowledgeable with bank account to open up. He always looks out for the customers best interest. Thank you for all the information and help!”
“Barbara at Trustco was fantastic to work with throughout our entire loan process. She was knowledgeable, responsive, and helped guide us every step of the way. We really appreciated her patience, clear communication, and excellent service. Trustco also offered great loan rates, which made the experience even better. We’re very grateful for Barbara’s support and would highly recommend her to anyone looking for a smooth and professional loan experience.”
“I have been a customer of NTFCU since 2003 when they helped me open a free account after taking a seminar with them. They offer many classes and seminars that help with credit building which I have utilized over the years. They have also helped me with car loans and personal loans. Their loan application process has always been pretty easy. Indiana, one of the reps who always assists me, I feel always goes above and beyond to resolve my issues so 10 stars for her. I took away one star because they cap your limit to $2000. You can't make big purchases or else the card will decline. It been an issue for me, so if you constantly make big purchases I suggest going with a bigger bank for checking account.”
“I received assistance from Girardi Pacheco Jimenez and his colleague, a manager whose name I unfortunately don’t recall, and I just want to say they were both exceptional. Jimenez went above and beyond to help me and made sure everything was fully resolved during my visit. I specifically traveled to this branch to receive proper assistance, and I’m very glad I did.
I’m extremely satisfied with the level of service they provided. They were professional, patient, and genuinely helpful throughout the entire process. I truly appreciate their support and am a very very happy customer.
Keep up the phenomenal work!”
“Amazing branch very nice welcoming Alexandra from the loan department very nice and explains everything and Pilar from member service also extremely nice helpful and very informative.”
“I had a very good conversation with Diana Lopez. She helped me set up my account online and answered my questions with confidence and compassion and very patient with me”
“Ms Monica opened 3 Accounts for me today and d I'm new to this bank. HER smile & professional is #1
I will bring my friends to her and Ridgewood bank. ,Thank God”
“Great co-working space in Brooklyn.
Spacious area with meeting rooms available for booking. Fast WiFi and good amount of charging outlet available.
Clean, and drinks are not great but they are good enough (and cheap! Paid $4 for coffee incl. Tax and Tip).”
“This branch of Bank of America goes above and beyond for their clients!
Jonathan has personally helped me on multiple occasions and he was always friendly, polite, and did everything he could to get me what I needed. All of the tellers I have had interactions with have also been kind and courteous as well. Keep up the great work!”
“I want to thank PSFCU and especially Paulina for the outstanding work in helping me get a mortgage for the second time. The entire process was handled professionally, efficiently, and with great attention to detail. Paulina was knowledgeable, responsive, and supportive every step of the way, making everything smooth and much less stressful. I truly appreciate the excellent service and dedication. I highly recommend PSFCU and Paulina to anyone looking for mortgage assistance. Thank you again”
“It was great experience in Bank of America with Manager Michael Santana and Senior Banker Shah Zakerin
Explained everything and took care of me even they were closed.”
“Manuel has been so helpful … he is always willing to help me with my business set up and the processor . Has been a great experience and very transparent towards my clients”
“A bank that genuinely focuses on its community — imagine that!
I had the pleasure of working with Nathalie to open my personal account, and after a great conversation, she introduced me to Asmae to help open a business account. I was honestly surprised by how fast, efficient, and helpful they both were. Normally, a trip to the bank feels like an all day commitment, but they completely changed my expectations.
What really tied the experience together was Irene, the branch manager. Nathalie introduced me and Irene didn’t just welcome me, she made it clear that her team is truly there to support their customers every step of the way.
I highly recommend Irene and her team to anyone looking for a better banking experience. When you open an account here, you really do feel like part of the family!”
“5 stars will never be equivalent enough for the 10 star service we have received from Maribel since opening our account with her many years ago. We were concerned when Country Bank was aquired by Oceans First but Maribel assured us the service would be even greater. She was absolutely correct and we are thrilled to provide recommendations to Maribel for family and friends looking to find real service that today is almost non existent. Maribel is instrumental in helping us grow and we look forward to many more years of working with her.”
“I had a great experience at the 225 Park location. Lisa Washington was very courteous and professional. She was also knowledgeable and recommended great products and accounts for my banking needs. She made the experience very easy to open a new account. I will continue to recommend others to this location of Flushing Bank.”
“Mike was a 5 star banker for this experience. I have been recommending him to all my friends and family for their mortgage needs. Cannot rate him highly enough ! He made this process very easy for me !”
“Jada Henry is my personal exemplary banker who goes over and beyond with a smile and professionalism. Truly a treasure to Foundry Bank and the reason why I continue to do business here.”
“A wonderful experience. An incredible atmosphere with a highly trained and friendly staff; especially Mrs. Mercedes and Mrs. Bunny. They are the best, they explain everything very well and are very kind. Highly recommended.”
“Highly recommend this location! I worked with Yanjun Chen to open a new checking account. There was zero wait time, and the entire process was seamless. Yanjun even helped me set up the mobile app so I was ready to go immediately. Great professional service!”
“Melissa, who I believe is the rotating branch manager between here and 107/Bway, went above and beyond to help me with mortgage paperwork and get home purchase done in time. Despite the underwriter asking for documents that did not exist, Melissa worked flexibly to find alternative documents that could work and certified it so the underwriter would accept. I felt that she genuinely wanted to help and I didn't have to worry about being stuck between two hard places. Whatever branch she ends up managing I will be making it my primary branch!”
“Joey Hernandez is so very helpful. I’m having a rough time with my finances and Joey provides a lot of support and gives great suggestions. Feliz Navidad, Joey. Hope Santa is good to you!”
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“Had a great experience working with Nas and Sheerin. I inquired about a business line of credit. Their responsiveness was fast and knowledgeable. I look forward to continuing a relationship with them and the others at this bank. Very competitive rates.”