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“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“Raza have been helping me for 15 years w/ exceptional service. He is my go to sales person when I need any appliance need.
I have his personal cell phone saved . I call him any time of the day and he is there to help !”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“Went in to purchase an OTR microwave. Shahid helped me and was very informative by providing me comparison prices and features. I look forward to working with him next time when I need to replace something else.”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“I came to PC Richard to purchase a new washer and dryer. Jamel helped me. I knew the brand that i wanted. Jamel worked with me to price match from another store. Jamel also gave me his number so i can follow up with him. He did not hesitate to respond to my calls and to help sort out delivery. I would come back to the store for my appliances. Plus my washer and dryer is great. I do my laundry in half the time now”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“I had such a pleasant and pressure-free experience at this store. Mousa and the rest of the staff were so welcoming, helpful and patient and I feel very confident in my purchase!”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
“Went in to purchase a PS 5. The salesman Matthew provided excellent service. One of the easiest and quickest transactions I've done. Definitely asking for him next time I go.”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“Ms. Angelica was an absolute pleasure doing business with. She was extremely efficient and very knowledgeable about the mattresses in the showroom. She did not come across as a salesperson just trying to make a sale. She wanted me to be happy and satisfied about my purchase. So if any of my family or friends are in need of a good mattress, I'll tell them to go Mattress Firm and ask for Ms. Angelica. They won't be Disappointed!”
“My boyfriend and I went to Ashley’s Furniture to shop for a dining room set and sofa, and we were lucky enough to work with Kleny. From the moment we walked in, she was warm, welcoming, and genuinely interested in helping us find exactly what we wanted. She was patient, knowledgeable, and made the entire process stress-free. We left feeling excited about our purchase and so thankful for her help. If you go, definitely ask for Kleny!”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“I rarely leave a review but after my experience with Greg at the City Point location I was moved to express my gratitude. He was professional, courteous and went above and beyond to answer my questions and help me out. Excellent customer service! This person needs a raise.”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“If you're looking for a mattress, this is the place to go. What a great experience, and all thanks to Tripti. She was patient and there was never any pressure to buy. Just let he know your price range and she will find you the mattress of your dreams. The delivery was also quick and painless. Angel and his partner went out of their way to make sure everything went smoothly.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“A big company in NYC, you may not expect the most intimate customer service, but at this Mattress Firm, it seems like warm hospitality is a trait encouraged in the entire team.
Elvin, Musarat, and Moe all went above and beyond to make sure I received my mattress in time- as well as the pesky insurance paperwork needed for certain buildings.
Don’t be afraid to come into the store and chat with this staff about your needs.”
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“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”