We went to build a bear right before closing and my daughter is very indecisive. A girl named Alyssa was amazing! She took her time and didn't make us feel rushed. She new all of the characters names , helped her make decisions when she couldn't. I am so happy we got her to help us!
October 2023
We showed up to the store with 10min before closing and the gate was down. The staff said they close the store early. We were very sad because we brought my son on his first birthday and wanted to get him a bear. It was very disappointing.
August 2023
Cassie was very helpful, a breath of fresh air! Helped us stuff an online order to perfection!Bring bag the bath ? The air shower for the stuffed animals was part of the experience