Citizens
BanksHours:
1819 NJ-27, Edison NJ 08817 Hours
About Citizens
Citizens Bank is a trusted financial institution with a wide network of over 1,100 branches across 15 states and around 3,100 ATMs. The bank offers a range of services, including assistance with buying a house, paying for college, saving for retirement, and managing debt in a smart way. Customers can stay connected with Citizens Bank through its award-winning mobile app, online banking, and customer contact center. The bank is a member of the FDIC and an Equal Housing Lender. The reviews of Citizens Bank's services are mixed. While some customers praise the bank's reliable service, user-friendly interface, and responsive customer support, others have had negative experiences. Some customers have faced challenges with the bank's customer service, particularly through the call center, which has been described as a "stressful hassle." Additionally, there are outdated reviews from when the bank was previously HSBC, which may not reflect the current state of the business. Overall, Citizens Bank appears to be a comprehensive financial institution that strives to meet the needs of its customers. However, the experiences of individual customers can vary, and it is recommended that prospective customers thoroughly research the bank's offerings and reviews before deciding to do business with them.
Most Recent Reviews
April 2024
Sherine and Raquel both have been extremely patient and helpful... more than I can say for the customer service call center which is nothing but a stressful hassle to say the least
January 2024
Citizen Edison mpresses with reliable service and a user-friendly interface. Their commitment to renewable energy options and transparent billing sets them apart. The customer support team is responsive, making the overall experience commendable.
February 2023
Made us feel at home. It is a very professional, know what you want and do it.
More Comments(39)
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- Edison, New Jersey