Lovesac is dedicated to creating a comfortable home environment with its innovative furniture, including Sacs and Sactionals that are washable, changeable, and built to last a lifetime. Customers appreciate the friendly and knowledgeable staff at various locations, such as Menlo Park, Woodbridge, and Shrewsbury, who provide excellent assistance and product guidance. Shakill, Adriana, Mahalo, and their teams have been praised for their expertise, making the shopping experience enjoyable and stress-free. Many reviews highlight the efficient service, with staff taking the time to answer questions and help customers explore options at their own pace. The store's return policy is also well-received, allowing for hassle-free exchanges and a 60-day in-home trial, ensuring customer satisfaction. Delivery is prompt, with some customers noting that their orders arrived quickly after purchase. Overall, Lovesac is recommended for its outstanding customer service and innovative products, making it a go-to destination for anyone looking to invest in adaptable and comfortable furniture for their home.
Arisha and all of the employees at the Menlo LoveSac were so nice and helpful! We ordered on Monday NIGHT late and it was shipped on Wednesday with delivery coming on Friday!! Once we have it all together I will be sure to share but our experience so far has been wonderful!
October 2022
The team at Lovesac Menlo Park Mall goes above and beyond to meet your needs and takes time to answer all your questions.
October 2022
Avianica was fantastic, she happily answered all of our questions and made us feel comfortable with our purchase. She provided wonderful customer service. Our next purchase will be done through her. Thanks Avianica! Sorry if I spelled your name wrong.
