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“One of my favorite stores they have very good sales. And they have access to wheelchair, which is very nice for my mom and anybody else that has a wheelchair or stroller to go into the store. Customer service is very great and they also have a fridge that they give you bottles of water and coffee, which is very nice for the customer service I give it a five star keep up the good work”
“My experience with the Menlo Park Lovesac showroom was amazing. Mahalo was very Professional, Knowledgeable, and helpful. The staff made sure you were comfortable. Mahalo went above and beyond to answer all my questions and made sure everything was explained and I understood everything. He went over all the different style, set ups and all the options available. He truly made the difference in my experience.”
“We walked in looking to purchase open box furniture at heavily discounted prices and assumed we would have to fend for ourselves. However we were pleasantly greeted by Moshe, then Tina came by and went way above and beyond to assist us, she is an innate designer and helped us match colors and spent an hour with us figuring out which pieces would fit into our space.Brian was super friendly and patiently worked out every detail for us.The furniture is top notch quality - was an amazing experience with superb customer service!”
“We purchased a beautiful sofa and matching loveseat, and as usual the staff designers had great suggestions and were able to easily help us design our custom pieces. A fabric swatch was quickly sent by mail so we could continue to select complementary furniture, rug, paint and accessories. We were also surprised that the furniture was delivered in the promised timeframe. We have a number of home improvement projects going on simultaneously and all of the contractors are complaining about huge supply chain disruption and inability to get anything on time. Not Creative Furniture - they were easy to work with and completely reliable!”
“Bought a piece of furniture from Wayfair. Had an issue with the product, which was well out of warranty. Contacted J&M for assistance, they went above and beyond to accommodate me by sending me replacement parts free of charge! Top of the line customer service. Thanks so much”
“Amazing Service, my son struggles from Autism and Anxiety, he hesitates to talk to new people and usually is afraid of others talking to him. But your employee Jemil is genuinely one of a kind. He did not treat him definitely but rather welcomed him with open arms. Seeing my son finally have a genuine conversation about his hobbies really brought a tear to my wife’s eyes. Please give him my accommodation”
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“I was very impressed by the service I received. Zoe was excellent. She wasn’t pushy, which can turn a buyer off. Very in formative. She knows her mattresses ? The delivery was on time and the gentlemen were professional. I didn’t give a 10 for the reason I didn’t sleep on it yet but I’m sure it will be.”