MINI of Edison is the newest and fastest growing MINI Center in the tri-state area. Customers praise the dealership's excellent service and management team. Stavan was commended for his help in locating the precise MINI model a customer was looking for. The service department has received mixed reviews. One customer had a positive experience, stating the team did a great job keeping them informed and providing a loaner vehicle during service. However, another customer felt the technicians misdiagnosed an issue with their vehicle and presented an unnecessarily high repair quote. After the customer brought the concerns to management's attention, the dealership took responsibility, reinspected the car, and made it right by providing a complimentary detail. The sales team also received high marks. A customer noted their interaction with Enber was "nothing but positive" and he ensured they were fully satisfied, even with post-sale support. Overall, MINI of Edison seems to excel at delivering a positive customer experience, whether through sales or service. Customers appreciate the modern look and feel of this MINI Center and the ability to drive off the lot in the latest model from the popular British automotive brand. With a focus on customer satisfaction, MINI of Edison appears to be a top destination for MINI enthusiasts in the region.
