Optimum in Edison, NJ offers a comprehensive range of services, including high-speed internet and the latest 5G mobile phones. Customers can visit the store and receive personalized assistance from the Retail Specialists to find the perfect device and explore ways to save on their internet, TV, and mobile bills. The reviews highlight the exceptional customer service provided by the staff, such as Chantel, Alison, and Mellissa, who have been praised for their proficiency, patience, and genuine care in helping customers resolve their issues and find the right solutions. The technician, Diego, has also been commended for his excellent work. Overall, Optimum provides a seamless and satisfactory experience for its customers.