Optimum in Edison, NJ offers a comprehensive range of services, including high-speed internet and the latest 5G mobile phones. Customers can visit the store and receive personalized assistance from the Retail Specialists to find the perfect device and explore ways to save on their internet, TV, and mobile bills. The reviews highlight the exceptional customer service provided by the staff, such as Chantel, Alison, and Mellissa, who have been praised for their proficiency, patience, and genuine care in helping customers resolve their issues and find the right solutions. The technician, Diego, has also been commended for his excellent work. Overall, Optimum provides a seamless and satisfactory experience for its customers.
Chantel was a perfect employee and helped more rgan your 1-800 who botched my acct up and she fixed everything.
October 2025
Chantel very good person the best she help me with my phone and saved money on my bill everything was good service we were laughing and had a good time
October 2025
Chantel was awesome with switching my phone and photos over thanks.
