Lexus of Atlantic City has consistently provided an exceptional car-buying and servicing experience for its customers. The sales team, led by professionals like John Pulsifer and Sal, has been praised for their transparency, attentiveness, and seamless handling of the entire purchasing process, even for out-of-state customers. Customers have highlighted the sales team's integrity and commitment to outstanding customer service. The service department at Lexus of Atlantic City has also received high praise, with customers highlighting the exceptional work of service representatives like Harry Collins. Customers have noted the team's ability to address any issues quickly, provide white-glove treatment, and ensure the overall satisfaction of the customer, even in the aftermath of natural disasters. Customers who have had their Lexus vehicles serviced at the dealership have expressed their trust in the service department, a sentiment that is particularly noteworthy given the general distrust many have towards dealership service bays. The dealership's willingness to accommodate customers, provide loaner vehicles, and address concerns on the spot has earned it the loyalty of its clients, including those who may not have initially been Lexus enthusiasts. Overall, Lexus of Atlantic City has consistently demonstrated a commitment to excellence in both sales and service, earning the trust and satisfaction of its customers across a wide range of experiences.
We recently bought a 2025 ES300h from AC Lexus, and it was a pleasant experience. Salesperson (Sal) was easy to work with, and we are very happy with the car and the buying experience we had. Highly recommend buying from the dealership.
October 2025
Sarah was great. Perfect actually. Very knowledgeable and nothing is too much trouble.
September 2025
Amazing service department and sales team. They go above and beyond to make sure the customer is satisfied. We are moving away from the area and I am sad to leave them behind. I wish all Lexus dealerships could be like them!