Verizon's store in Egg Harbor Township provides excellent customer service and support for mobile and internet needs. Customers consistently praise the staff for their helpfulness and professionalism. For instance, Craig and Mike are recognized for their assistance in upgrading devices and activating new phones, even when faced with technical challenges. Customers appreciate that the team takes the time to explain plans clearly and troubleshoot issues effectively. One customer shared a positive experience when Juan went above and beyond to help upgrade a phone, demonstrating patience and thoroughness by even applying a screen protector. Another customer noted the honesty of a staff member who identified a simple charger issue rather than pushing for a new tablet purchase. While some technical issues with Verizon's services have been reported, customers feel reassured by the in-store staff's dedication to resolving problems. Overall, this store is highly regarded for its friendly and knowledgeable employees who strive to ensure a positive experience for all visitors. Customers can also take advantage of convenient online services, including in-store appointment scheduling and delivery options.
Craig was great, he immediately greeted me when I walked in the door. Craig was very helpful when he assisted me with ordering and upgrading my iPhone and Apple Watch. He did a great job clearly explaining the different plans and options
August 2024
Use the store to trade in my phones and very helpful staff.
July 2024
Kyle was awesome. He is an assess ti verizon. Very professional.
