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December 2023 by Sheena Boles
Great service and friendly.. Great customer service and very efficient
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March 2023 by Melanie Ehrenbeck
I had the best experience with Salermo Furniture! The store was exceptionally clean,organized and had so many items to choose from I didn't even know where to start first. I was greeted immediately but also wasn't pushed or felt uncomfortable like I normally do in typical retail stores. They were very helpful and listened to my needs to find everything I needed. No matter what your style is they have it! I found beautiful furniture for my new home and I couldn't be happier! I will always recommend this store to anyone even for the simple things. They are the best and the prices are fantastic!
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March 2023 by Ekhtear Tamanna
It’s a very worst furniture store at Elizabeth. Customer service is horrible. Be careful dealing with the guy named Many .
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March 2023 by Corina Wellington
Simply amazing service we need to support our local stores they have the best service bought a beautiful room set received on time for Easter thank you ?
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December 2022 by Leidy Agudelo
I do not recommend this store, the most frustrating experience I have ever had. To beginning with, I bought my bed, 2 nightstands and the mattress, on Black Friday because supposedly they had discounts, and according to them they applied a discount but in reality they had the same price because I went to the stores months before and it was the same price, I bought it anyway. Then when I was going to pay, I was going to do it with my credit card, which they offered me to pay through zelle and save me taxes, it is obvious that when transferring a large amount to a new account it usually takes 3 business days, the next day They were calling me to tell me that they were going to cancel the order because the money was not reflected and I asked them to please not cancel the order, to wait the 3 days either way the delivery was supposed to be done 2 weeks later, So they had nothing to lose. After all that, they brought me the delivery and they gave me the wrong mattress, I spent 3 days feeling uncomfortable and I went to the store to let them know the situation, the assistant who works there told me to call the next day and I did that , then she told me that she was calling me to see what could be done and 2 days passed without calling, which I decided to go personally to the store and they immediately gave me a solution to exchange the mattress. I had to pay a delivery fee for the "new" mattress, which I did not think was fair since they made the mistake of bringing the wrong mattress. They told me that they would deliver it on Saturday (it was 3 days after the claim) I called on Saturday Because they had not called me and they told me that on Monday, because they had delays, on Monday I called and they told me that on Tuesday, that Tuesday I called again at 11am and the secretary answered me and I said "are you going to bring me the mattress today or not?" very disrespectful she laughed and she told me to wait and then she told me that they would take it from 4-7pm. When the mattress arrives, I checked it to see if it was the right one and yes it was, but I realize that they brought me a used mattress, there were yellow stains on the edges, I'm sure it was the same one they had as an example in the store, I showed them to the guys who left the mattress and I let them know and they told me that I could call to make a claim. But after so much frustration I prefer to leave it like this, but ultimately I do not recommend this store to anyone. They lack better customer service, respect and professional ethics.
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June 2022 by Amilcar Colon
Manny and the crew are my go to for Furniture. Family run business.
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February 2022 by Aldo Salazar
Delivery time it was a hassle, but the seller representative in Rutherford NJ Rebecca Velez, was very reliable and professional. She helped us to get my sofa set in an acceptable time frame. Thanks Rebecca for the great customer Service
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November 2021 by Jennifer Hernandez
Never buy from this company. They are liars and their furniture is cheap. They told me I was supposed to get my furniture a certain day and I didn't receive it till weeks later, and still missing pieces from my furniture. I'm calling everyday asking when I'm going to receive the rest of my furniture and they keep telling me I'm going to receive it the next day and it's been a week already and still haven't gotten my delivery. I've purchased the mattress as well and it's only been 2 weeks since I've had it and it already has a hole in the middle. Worst customer service and furniture ever. I wish I never went there. PLEASE STAY AWAY. If I could give zero stars I would.
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September 2021 by Juan Diego Palacio
The worst experience ever. I have been waiting for 45 days and they don’t deliver my furniture yet.I called them and they mention that there is nothing they can do.When I bought the furniture they said that the max delivery time will be 7 days. They were lying only to sell the furniture.Please don’t buy anything here.
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September 2021 by Khasim Abdus Salaam
THIS WASNT ASHLEY FURNITURE SO THEY NEED TO FIX THIS APP
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August 2021 by Nellie
I would never go back to this store to get my Furniture
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June 2020 by Luis Beltran
best sales person ask for luis B
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June 2020 by Mylez Johnson
Best and reasonable prices so if you needs anything Furiture wise this only place I go too I got my king bed and set loving it
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May 2020 by Nia Lewis
very nice people and great prices
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February 2020 by Nasheedah Kennedy
I had a delay on ashley product and management resolved it quickly and gave me me a gift for my delay great place and customer service
