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April 2024 by sabina pasquez
This location has to be the worst of all. I go here to make deposit for a business account. I arrived today 04/01/24 at 3:59pm and the woman that calls herself the manager, Hispanic with black hair, told me that it was one minute to closing so it was too late. I simply can not believe that a so called “manager” has such little respect for customers and is so UNPROFESSIONAL. This woman looked at the security guard and the guard just said with an attitude “we’re closed”. If someone supervises this location, please work into retraining these people!!!
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January 2024 by lb101 101
No personal 45 minutes on line.
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December 2023 by Cleaning4You NJ
Monday , 2pm , just one cashier open ! No make sense !!!! 45 minutes on line
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March 2023 by Mikki Roe
Security is really ignorant never any helpful information and its a reflection of how they operated.
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August 2022 by mayra eugenio
Hrs of operations are never correct. Staff there closes their windows before time and refuse service. Hrs say open till “4pm” on a Friday and they’re already closed by 3:45pm
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August 2022 by Manuel Mendez
This bank location is bad..they always disappoint you. Always closed or atm machines not working..awful
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July 2022 by K'Trice Evans sr
Why won't they open the front door the rear of bank is the only way to get access If you park in the front you will have to walk all the way around the corner to the bck This branch security guard stop me at the door told me they were close at lunch alright no problem for future reference what time do they go to lunch every day security guard tells me he doesn't know whenever they feel like it how is that good for business people need consistency they need to know your schedule if you close that 1 and open at 2 everyday just state that Do not leave your customers into dark guessing what time you will open and close
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September 2021 by Luis Fortini
No good people so nasty and always only one person in front cashier take forever service customers it’s only in Spanish townBank of America need work more in attendance
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August 2021 by David Y
They are so rude at this location. I came in asking a general question they said I would need an appointment. I asked if I could be helped since no one else is being helped. They said I should go to another bank. Without an appointment they will not answer questions. Now I understand why they have an armed guard outside. They don't care about the clients.
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June 2021 by Julio Santos
I've been working with Bank of America for more than 3 decades, from the time that they acquired Barnett Bank. I also have multiple accounts (business checking and credit accounts and personal checking and savings accounts). In other words, I am used to Bank of America's services. I never saw such a miserable service all over, from understaffed offices to the badly trained representatives. Bank of America keeps receiving bad reviews all over and it doesn't seem to care anymore. Makes me start considering changing banks.
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March 2021 by sherryml l
I'm surprised reading all these bad reviews about this location, I've been too this location over 20 times and NEVER EXPERIENCED BAD SERVICE. I like this location. Customers should be alil more understanding we are in the middle of a pandemic.I love BANK OF AMERICA IM A CUSTOMER MORE THEN 13 YEARS! 5 STARS ?
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March 2021 by Chantal Espaillat
This location is NOT consistent with its weekend hours. Please fix that!
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October 2020 by Bianca Polanco
This is seriously the WORST location!!!! I never heard of a bank that closes in the middle of working hours because they're ALL going to lunch. Another issue they always have is the "system is down" on a regular basis. The staff is so rude including the security guard. I'm not really sure who manages this place but it truly offers the worst service ever!!! We have a business account for over two decades but thanks to the awful experience, we are taking our business to another bank.
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October 2020 by DaVinci
ThiS Branch HaS The Most Unprofessional BusinesS Specialist I HaVe Ever Delt With, As Well As The Supervisor. The Worst Customer Service. So Bad, That I Literally Had To Close My BusinesS Account And Withdraw All My Money Today. WellS Fargo Far ExceedS TheM In Many Ways And I CaN Assure You, Customer Satisfaction Guaranteed!!Who Ever Is The CEO~CFO Please Feel Free To Contact Me And I'll Be More ThaN Pleased To Help You Eliminate The Problem In Order To Restore Proper Balance Within That Branch With Pleasure!!!
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July 2020 by steven marrero
This Bank of America is the worst of them all! They are always short on tellers and is not Well managed. Waited for and hour and a half just to see a teller and the bank wasn’t even packed, every time I Come to this Bank of America is a relleno BAD experience, they should hire new management
