-
April 2024 by Eroc Hen
Worst experience ever. Made a reservation and confirmed, traveled from Richmond Virginia to Elizabeth New Jersey to pickup the truck, only for them to tell us they had no reservation or truck for us. Traveled 6hrs for nothing. Budget is complete trash.
-
October 2023 by George Marrero
A budget truck rental facility. Those I have batteries and other accessories
-
February 2021 by Tia Sing
WARNING!!! This place is the worst place to rent a truck, and the worst representative of Budget truck rental, These people will steal money from your bank account, without even giving you a receipt or a courtesy call before charging your bank card.Their misleading and lie to customers, just to make a sale, customer service at this place is the worst I have experience in my life, the manager Julie is a thief period, not forgetting rude and disrespectful and show no respect to customers.I will never rent another truck from Budget even if I had no other option, and I would never visit this dusty dump again, this place needs to be clean, its filthy just like julie's mouth.
-
March 2020 by TODD MCCULLEN
Excellent customer service. Entire staff was very friendly and helpful. Went over and beyond to assist us with a special need, will definitely use them again and recommend to anyone.
-
March 2020 by P Hahm
Very friendly service and accommodating drop off because they would be closed on Sunday. The staff was engaging and even offered me coffee :) thank you for making a stressful experience less stressful!
-
August 2019 by Terry St
Rented a 1 way truck from this Company. Worst experience ever. Doesn't even deserve a 1 star rating. They did not represent Budget as a reputable Company. The Truck was FILTHY, had not been washed or cleaned in god knows how long. Worst part was it had been smoked in and there were ashes in the door handle areas and ashtray was full. The cigarette smell was so bad it was unbearable. I had to buy air fresheners to keep from getting sick. The guy delivering it kept telling me that it needed to be returned clean or I would pay a cleaning charge. I almost didn't accept it, but it was the only truck they had for my reservation. They were so proud of themselves by telling me that the oil and filter had just been changed. There were greasy hand prints all over the doors, and the inside of the windshield had been wiped with a oily shop rag. And I was told to not worry about the tire pressure monitor light on. And why shouldn't I be? This affects my gas mileage or even a blow out if a tire was low. This is by far the worst representation of a Company I have ever seen. I will probably never rent from Budget again.
-
September 2018 by Pinkii TogenuineforU
Great service ...
