Burlington Shoes is a family-friendly footwear store offering a wide range of brand-name shoes, handbags, and accessories for women, men, and kids at affordable prices. With over 1100 locations, Burlington Shoes carries well-known brands like Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and athletics brands such as adidas, New Balance, and Converse. The selection includes options in extended sizes and wide widths, catering to diverse customer needs. The store is notably large but has received feedback about the lack of fitting rooms, which some customers find inconvenient. While many appreciate the variety available for all ages, others feel that prices are not the cheapest compared to nearby shops. Customer service experiences have been mixed, with some reviews mentioning the need for friendlier staff and better management, especially during busy hours. Additionally, concerns have been raised about the checkout process and the need for clearer signage regarding payment options. Overall, Burlington Shoes offers a decent shopping experience but could improve in customer service and store efficiency.
Some brands for the shoes there is good and the price too is not bad.
February 2024
Not necessarily authentic brands. I was racially profiled while shopping. An obvious security personnel hung out in my aisle while I shopped. Other shoppers were free to browse without a detail on them. I contacted the companies customer service number. I never got a follow up.
December 2022
They have some deceit shoes but i was annoyed today! Their sign clearly said they open at 10am but when I knocked on the window the worker said she will open at 10:30am which set off my schedule for my kids!
