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April 2024 by Alessandro Camilli
Horrible experience! PLEASE DON’T COME HERE. They say they open at 8AM - but the doctors don’t come in until 9 AM. It took me 2 hours and 20 and I was inside at 8AM! I would suggest changing the name from “Urgent Care” to “I have nothing to do all day Care”.Worst “Urgent Care” in NJ.
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April 2024 by Kelly Johana Solis Collazos
Good attention
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April 2024 by Terrence Farward
Had me to run back and fourth to Dr office for things they could have simply picked up the phone and asked the Dr office for I missed 3appountments with motor vehicles cause I sat there 4hours 2days in a row for something they told me to come there with from the Dr and didn't tell the right information to give the Dr it took 4visit there to finally find out what they needed from me after this time I will not use that facility unless it is much better managed the Dr don't communicate with each other or leave notes for each other they tell to come back the next day and the next day there is a different Dr that knows nothing about you cause the filling is not properly communicating your needs you have to start all over again
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April 2024 by Pablo Rodriguez
Excellent service, very qualified, competent and professional staff. The process was very fast and with very good quality of attention and treatment from the staff in general.
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April 2024 by Miguel Cruz
Excellent service, attention from people, very good method of attention through messages, Excellent waiting time, adequate for the service, I give them a 10
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March 2024 by Jennifer
Came here after being told at the Newark location that it would be a 5 hour wait (even when I showed up at 8am). This location is completely different, in and out within an hour for drug testing and TB. Staff was friendly, explained every process, and even remembered me when I came back for the TB check. Not sure how urgent care works, but every 10 minutes there was someone being called to the back. Very impressed with how quick and friendly they are!!
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March 2024 by Rahama Johnson
This concentra has always been busy but this day it was extremely busy. I waited for 2 hours to be seen. And the director God bless his heart was so patient kind and showed concern. I felt so bad for him that I wanted to come work for him just to relieve his stress. I don't know how any other day would look like at this concentra but this day was horrible and I wish director Alex luck. Something needs to be done HR needs to send director Alex more nurses.
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March 2024 by Marcus
I'm not sure if the staff knows what they are doing. I called the regional number for this company and they said as a veteran I could be taken and it was covered under VA insurance and the Veteran Affairs themselves also told me I would be covered. The regional customer service told me I could use any type of Veteran ID including my driver's license which had Veterans status on it. I went to the front desk and the lady tried to tell me that my ID wasn't going to work, then another nurse came by and said her husband was a vet and he still got billed anyway. Either the front desk women don't want to do the paperwork or The regional desk and Veteran Affairs aren't telling the truth. I'll bet money on the front desk women being uneducated in this matter.
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March 2024 by rick racines
My appointment was at 12pm. I didn’t get called in till 1:30. And then I had to wait an extra hour to see a dr. Poor service
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March 2024 by b0sl0q7
To be fair once called the staff was excellent and did a great job. However, I waited weeks for a day where I could have the first appointment at 8am. The doctor didn’t show up on time and I was called back at 9:22.
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March 2024 by Regula Riq
Very Professional,and fast, no long wait at all for me.very impressive
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March 2024 by EASTWICK Ohmygod
They get you in and get you out on times.
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March 2024 by Ricardo Hechavarría Rodríguez
Excellent
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March 2024 by Tamaris Ortiz
The worst place to do a drug test. Long wait times.
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March 2024 by James Crawford
Although it was a very busy Monday morning, the entire staff were extremely professional, helpful and friendly.Cheers to the Concentra Team for having such an outstanding and positive attitude, on what was probably a stressful day!
