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March 2024 by Raffaele Troiano
Asked twice for an affogato that was like a cappuccino. Affogato is ice cream with a little bit of coffee and the other flours not milk a little bit of ice cream and 2 shot of espresso hot. Basically was a cappuccino with some whipped cream. Rude manager that pretended I should accept that thing. 14$ for 2 cappuccino. I will dispute the amount because I want be refunded.
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September 2023 by Brian Hochberg
Häagen-Dazs ice cream is always great. I had a cup of the Belgium Chocolate that was delicious. Service was a little slow here, and the price a bit steep for ice cream. My server was very nice and polite though.
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August 2023 by andy Endrawes
The worst milk shake ever the employee make it with too much milk so it is like a drink not shake , and he refused to add more ice cream because I tasted it , the worst customer service ever ( he looks Asian ) 7/14/23 at 4:30pm
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May 2023 by Rising 101
The manager needs to find another job because she’s really rude and doesn’t know how to properly treat customers.
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April 2023 by GIULIANA SOLORZANO
There are only two employees there and are doing every task together, flirting, and are standing directly next to each other. I have been waiting for over ten minutes there were only two people in front of me. ridiculous.
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March 2023 by Sylvia Castillo
This place has the worst employee totally disrespectful to customers....I ordered a Mini on a regular cone.....when I went to pay they gave me a regular on a waffle cone..I told her that not what I ordered and she answered if I knew how to read..... to read 1st....well guess what Msg Disrespectful lady ....I do know how to read English and Spanish very well. ..she doesn't know how to read and speak English and she tried to correct me on my order well guess what either you give me what I ask for and charge me that it says on the menu.......will never buy ice cream from this place again.. horrible service.
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December 2022 by Javor Evstatiev
4 ppl staff need 15 minutes to serve 3 customers.
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December 2022 by Junior 25
Went to order a Regular Dulce de leche shake and the employees had me waiting for over 10 minutes. Two employees were kissing in the front of the store and were not attentive.
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December 2022 by Karthik Chaganti
Terrible experience. Employee Made horrible affogato and was incredibly rude upon feedback. Waste of 6 bucks
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November 2022 by Ruth K.
I purchase 5 shake very poor customer service , manager cannot address matters at all cashier only complaining about too much customer in line coming to order and the guy who make my drink with his shirt tight in the back know nothing about work ethic the shake are all watery and manager told me NO whips cream please don't go waste of time and money wasting I will return in willowbrook location better customer service
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October 2022 by David Alvarado
Only kids work there and have no respect
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September 2022 by Hanna Byun
Slow service, but liked the affogato :)
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August 2022 by joe zheng
Asked for small size than got a regular, and cashier said only can give regular because I paid for regular, and too much milk in milk shake like drinking milk.
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July 2022 by Khloe
Good spot great chocolate shakes try the seasonal item with pretzels..
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July 2022 by MINESH PATEL
Love butter pecan ice cream ??
