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November 2023 by Nelson Pascual
The best staff, they do a nice job and really good managment
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November 2023 by Theresa Ray-Jones
I have been looking everywhere for these women's shoes in Navy color! These are sold out at every online store in my size! Well I decided to call New Balance outlet to see if they had them before taking a long ride for nothing! Let me say this...Amanda (the manager) took my phone call, very courteous, she looked for me, found it in my size (only a few left) and held them!! I'm so happy with the excellent customer service she provided and of course my shoes!!! I will be back to shop again soon!
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June 2023 by Eduardo Marques
This store is amazing, I especially want to thank a store security employee, whose name I couldn't get to, a tall black gentleman, who was especially attentive to me, even though I didn't speak English very well, he was very patient with me, and noticed that I was looking for a certain type of model 1500 with an incredible price, and that it was not available on the shelves at that moment and asked another employee to go and get the model exactly as I was looking for it. I was very satisfied with the service, as people committed to their work make a difference in the customer experience. I leave here my sincere thanks.
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June 2023 by Sebastian E.
The selection and offer is not as good as other factory stors e.g. Hershey or Clarksburg. I was disappointed ?
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June 2023 by T. Monique M.
I love NB sneakers.. and I love the neutral basic colors. New Jersey no taxes love it.
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May 2023 by Steven Crest
Great selection and very reasonable prices! Staff was also super helpful.
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May 2023 by Weiss Gary
The staff was very helpful and knowledgeable and they have a lot of shoes. Just a hard place to get to
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April 2023 by Abadi
Excellent customer service, thanks duane
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April 2023 by Idan Haibi
Pretty disappointing in the men running shoes section
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March 2023 by Ren Galli
Their foot measuring machine wasn't working. The employee didnt utter one word to me when I asked a question. Not. One. Word. Call me crazy but when someone asks you a question, wouldn't you at least say one word??Two stars because at least I found a pair of this shoes on clearance. Customer service: -100
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November 2022 by Ms. Suzanna
OMG got myself the most comfortable pair of NB walking shoes on the face of the Earth, I put in about 15,000 steps a day at work as a Personal Shopper, so a good pair of shoes is a must - and they were 40% off - Josh was very helpful, with his help I discovered a 7.5w would do me just fine. Thanx Josh
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October 2022 by JAMES MURPHY
I'm so glad I made it to the NB Outlet. I have been suffering with very sore feet for sometime, my Podiatrist highly recommended New Balance sneakers. I was greeted nicely by Dwyane/Herman and he put me on the size sensor which determined I've been wearing the wrong size shoes for years!! In the week since I made my purchase my feet are feeling so much better ? I've gone from dreading ever step to thinking about running again! Amanda was also extremely helpful and nice. God bless you all. You changed my life !
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September 2022 by David Kerr
The prices are the same as any other stores. They have only one white cross training for men. They asked me if I wanted another pair, for 50 percent off. I could not find my size and the pair that I wanted, where not there in my size.i drove a long way and I where disappointed with there high prices. I though that being a outlet store, there would be better selection and priced.
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August 2022 by Robert Laukaitis
We had terrific service from Dwayne. Very patient and knowledgeable. Helped my wife select the best sneaker for Plantar Fasciitis!!!
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August 2022 by Carlos Vializ jr
Poor place it's like shoping in jail ,they looking at you from the time your walk in,let people shop in peace, if your count those who walk in ,it's the same people walking out.