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July 2023 by eric williams
I've been dealing with you guys for years I'm not one to argue are anything of that nature but I'm a little displeased with you guys at the moment I spent 7 grand with you guys I'm satisfied with all pieces except the watch we agreed on 2 carats there's only 1 point 3 I feel I spent to much not to get what I was promised this is bad business and you guys just lost a loyal customer
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July 2023 by Eric W.
I very disappointed with an item I purchased with this establishment I've dealt with you guys for years I was promised 2 carats and received 1.3 for the kind money I spent this is unacceptable I will never recommend no one to you guys until you make this right I will continue to review you guys in every way I can
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March 2023 by Renada B.
Crooks! That's all I have to say. Other than they don't give a damn about their defective merchandise after you purchase it. You would think they want a patron (which is someone who shops with you regularly) instead of a customer. But they lost me as both! When I say NEVER again I mean it. There are too many jewelry stores in that mall to get treated the way they treated me. I'll be taking my business elsewhere and I suggest everyone look at other stores as well.
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July 2020 by Diego Zorrilla
I purchased my first fancy watch from them years ago. Since then they have been my go to for anything from watches to diamond earrings. Very good customer service. I cant wait for them to open back up from this pandemic to purchase more bling
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March 2019 by Rebeca Vargas
Do not shop from them. Do not.
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January 2019 by Jim Davis
Approached the counter today with a Citizen EcoDrive watch that I purchased there. The watch is in need of servicing, as the crown got yanked off when it caught on something. When I took out the watch from my bag, with full box and papers, all the woman at the counter kept repeating was "I don't carry that watch, you didn't buy that watch here". They had actually special ordered the watch in for me, but now want nothing to do with it. All I was seeking was some assistance in obtaining service. Stay far away from these lowlifes. I saw their true colors today.
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November 2018 by Lissette Roque
Don’t buy for this place. My Diamond Fell out 4x - repair was awful. Need to take it somewhere else to get it fixed. I paid more but I have no more headaches.
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October 2018 by AJ Gameplay
Don't buy for this place. My Diamond Fell out 4x - repair was awful. Need to take it somewhere else to get it fixed. I paid more but I have no more headaches.
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January 2018 by steven marrero
Avoid this place DO NOT BUY! Bought a ring for my fiance and 1 week later 2 diamonds fell off. Took it for repair services which took about a week , when they called us telling us it was ready for pick up, the ring was still missing the diamonds and all they did was steamed it that whole week they had it. The older lady that works there couldn't even realize that the diamonds were missing and she was so unprofessional, she barely understands English, talking to her is like talking to a bucket of shrimp literally. AVOID AT ALL COST IF U DO NOT WANT HEADACHES.
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January 2018 by Kayla Kk'sworld
Horrible! Spent money on a ring, had it for about a month n lost 2 diamonds. REAL DIAMONDS. Had to get it re-sized twice , which is how the diamonds fell out THEY FORGOT TO TIGHTEN IT PROPERLY.? Also their customer service sucks & communicating with the workers is super difficult. Last but not least had to bring the ring for the repair, left it for 1 week called them, got a call back saying yes its ready come pick up. THE RING WASNT TOUCHED AND THE LADY LOOKED AT IT WITH THE MAGNIFYING GLASS AND DIDNT SEE THAT THE DIAMONDS WERE MISSING. IT JUST DOESNT GET ANY STUPIDER! Regret buying from them.
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April 2016 by miguel bisono
I like their watches
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March 2016 by Marcus Mokros
fancy watches!