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January 2024 by Kenneth Waldmann
We hired Reliable Van & Storage (through Allied Van Lines) for our move from Staten Island, NY to Fuquay Varina, NC. One reason was that Jon-Paul Francini worked with us to pin down our inventory over and over again. Their quote, while not the lowest, was reasonable and the most detailed. They did not require an up-front payment or deposit. They were the most flexible when it came to methods of payment.When they arrived, their four-man crew, led by Brent Bobb - a great guy - carefully wrapped each piece of furniture. They packed each artwork in special boxes. They took everything we showed them that we wanted moved and documented every item. They were polite, friendly, personable, fast and efficient. They were extremely competent and instilled confidence.The delivery at our new home was ably handled by Brent, who unloaded and carefully unwrapped each piece of furniture and placed everything where we wanted it. Jessica Lindner called us more than once to be sure everything was going according to out liking.Overall, we're very happy that we hired Reliable and extremely pleased with their work. We strongly recommend them.
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January 2024 by Michael Magnotta
Highly recommended! I’ve had several bad experiences with movers in the past, so I’m always skeptical. These guys have made me a believer again. Immediately they assign a relocation specialist to access your move, and that can be done virtually via FaceTime. Then they provide a clear quote so there are no surprises. The team of 2 were on time, professional and pleasant. They did a walk-through, and started working. They wrapped most items in blankets. They disassembled some furniture and reassembled at new location, if necessary. They even dropped a dresser at my mother’s home. This was the smoothest move I’ve ever done.
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December 2023 by Betty Dominick
Bill the appraiser was exceptional and thorough. Spencer the driver was so knowledgeable, punctual, respectful, and hard-working. The NJ packers and loaders on the whole were excellent! None of my breakables arrived broken, they were hard working, polite, and thorough. But they didn’t put lamps and shades together or list which went together so I’m STILL trying to figure out which goes with which. The NC team that unloaded didn’t speak or understand English so countless boxes were put in the wrong spaces. And boxes I’d labeled “open first” got buried by other boxes left in my garage. Lastly, one inexpensive bookcase was broken when one mover carried it was boxes still in it. But on the whole, the moving experience was definitely 4 stars and I’d recommend them to others. I’d just suggest a large colored sticker system to ID boxes locations so that boxes don’t end up in the wrong spaces. I’d thought about doing that but then ran out of time.
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November 2023 by Chris Bertinelli
The movers just finished loading all of our belongings on the truck. They did a superb job. They were very courteous and professional. Everything went smooth. Thanks to Brandon, Shane, and Sean. I highly recommend them, also dealing with Deidre and Norma on the phone who coordinated everything. Carolyn and Chris appreciates everything
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November 2023 by Ann Rudick
Pleasure working with them from quote to contract. Pick up and delivery went smooth. The team was very respectful, quick and efficient. Gave us a few pointers on were to set up things.
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November 2023 by Amit J. Patel
Amazing customer service and movers! Helped me move from Jersey City from a 5th floor walk-up to Florida! Everyone involved was extremely polite and response. Never damaged anything during the move and fully understand the stress and complexity for the individuals who are in the process of moving.
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October 2023 by will smith
My move with Douglas and Irvin was smooth as silk. Douglas handle my belongings as if they were his own and Irvin has enough energy for six people. Douglass is the consumate professional and I highly recommend him especially if you're the obsessive type
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October 2023 by Spencer Beck
Douglas and his crew did a thorough and professional job with my big cross-country move. Valuable items were handled w care and made it quickly and safely to my new home. Thank you to the team for a great job.
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October 2023 by Stefana Simmons
I really can’t say enough great things about my move with reliable van and storage! I’ve moved 5 times in the last 7 years and this company was BY FAR the best. The entire process from start to finish was great. They were communicative, helpful , ALWAYS on time, and just really easy to work with. From Deidre helping me with the inventory, to Norma coordinating everything on the backend and Spencer (our awesome driver) and his fantastic crew in NJ and SC, I just really can’t say enough. Big thanks for taking a stressful situation and making it zero stress.
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October 2023 by Eli Bohemond
The move was seamless, the team was absolutely incredible, and we couldn't believe that even with the rain they were able to get the job done on time, with nothing getting wet! You have two very happy customers who are going to be utilizing Reliable once again in a few years once we move into our forever home. Well done and props to that team, Michael was an excellent leader and communicator, and his team was efficient, strong, helpful, and kind.
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October 2023 by KC
UPDATE- the items were a sofa and three chairs. The sofa was disassembled and reassembled by your movers. All items were noted as damaged on the delivery form when delivered. Please don’t lie as I have all the paperwork.Very disappointed with the claims department. Items damaged and after seven months of filing claim form, reaching out multiple times they refused to cover an expensive item even though we had used their insurance. Do yourself a favor, if you decide to use them, don’t bother with getting insurance through them. Complete waste of money and time.
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September 2023 by Ann Shubert
Absolutely excellent experience! Everyone involved was pleasant, hard working, and knew what they were doing. The team that packed, drove, and unloaded was really careful with our belongings. The price was less than I expected. Can’t do any better than they did.
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August 2023 by Barbara Friedland
Reliable Van and Storage delivered a huge, and very heavy outdoor kitchen to my backyard. My house sits on a hill which made this delivery very difficult. The men that they sent were intelligent, professional and communicative. They figured out a solution and delivered the kitchen without a scratch. In addition, Renee who works in the office was excellent to work with. She was constantly in touch with me to let me know what was going on. The owner of the company was also engaged and cared about his men. It’s not often that people work so well together. I was totally impressed by their teamwork and dedication to get the job done!
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August 2023 by Don Deering
☆☆☆☆☆ I moved from NYC to a small city in the South using Allied/Reliable. I made 2 separate moves, needed to clear out my overstuffed apartment to pack everything else.They were a great team! They got everything here, nothing is broken. I am very happy I went with Allied/Reliable. Please tell everyone involved "thank you" when you see them.It felt like everyone went above and beyond. They understood they were moving things that meant something to me. On the second delivery, I thought I was missing a piece and they came back to make sure it was here.I was still packing during the second pickup. The crew helped me and offered thoughtful suggestions.Everyone, from the estimator to you to the 2 moving teams were excellent! ☆☆☆☆☆
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July 2023 by JoAnn Wilson
Best moving team I have worked with. Edwin and Sofie took really good care of our possessions and us as a customer. 10 out of 10 rating. Ask for th8s team when scheduling you will not be disappointed.
