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January 2024 by nestorNestor Suarez Santalla
The new pharmacy staff is totally rude, they have an absolute lack of consideration for older customers, the human factor is conspicuous by its absence, there are no good manners, but instead hostile and capricious attitudes towards customers.A shame about the change of personnel.Total disagreement! They should follow a customer service course.
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December 2023 by tony Pacheco
I would like to mention that I went to this shop in Elizabeth nj and the RESTROOMS IN THIS PLACE WERE FILTHY AND THEY EVEN HAVE FRUITS ABOUT A METER AWAY FROM THE RESTROOMS THERE WERE BANANAS ,PINAPLES ETC RIGHT NEXT TO THIS FILTHY RESTROOMS, I WILL NEVER EVER COME BACK HERE TO SHOP AND WOULD NEVER RECOMEND THIS SHOPRITE.
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August 2023 by James H.
Why does this deli Dept give you the ends of cold cuts. Especially the ones that are pre cut and go. I used to work for a grocery store and these beds were left for shoppers who wanted to feed their pets. Maybe a call to the health department will change things
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April 2023 by Estee A.
Looks like they finally finished the remodel, looking fancy Shoprite. Great selection of items and produce! Gotta love those sales. Employees were helpful when I inquired if all the hummus they had was in one section- indeed they are right by the deli. Why don't they have the back to nature thin mint cookies tho?
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November 2022 by Merah L.
Best shoprite ever very nice they are super clean and i mean it's like a family place they don't follow u the security guard is the most sweetest man in the world he a little older but he is the most sweetest man understanding the manger is the bomb they help u the workers are polite it's really like ur family who runner this establishment got great skills I spend Bout 500 or better everytime I come here I Mean it's comfortable they are very nice they can care less bout u running ur Mouth they there to do a job it's the late night shift I always go late but let me tell u this is the nicest shop rite ever and on top of it they feel Like home the other shoprites need to Learn bout paying customers go here I promise u want regret it the late night shift is the most sweetest
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November 2022 by Brian P.
Horrible service all around. If you want to walk into a night club make sure you stop here while they restock. Every isle has its own music blasting, cardboard boxes Scattered throughout the store. The cashiers are less to be desired for. Long lines down the isles and no organization whatsoever.
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July 2022 by Donye A.
Doing a mini grocery restock of lunch supplies for the week. Thankfully they were stocked well today and had everything I needed on my list. All items were fresh and it wasn't too crowded either. Was in and out in under an hour. Will be back to do more food shopping soon.
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June 2021 by Juan P.
I have to give him one star because since they changed their store. They started about a year ago shrinking the shells putting new product. There are no good it kind of reminds me of whole food. Packages of smaller from the meat to anything and more expensive. I don't like they don't have somebody in the check out they have so little bit of people working on the cashier. I like when somebody works in a cashier you can ask him any question or anything. I don't like that if people don't want to use and face mask because quote on quote they got a vaccine and you're not there lying. I'm not going to ShopRite no more. Stockholders should look into them because they let people steal like anything and they don't do anything about it I won't put no money in stock in this company they suck
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February 2021 by Dawnrae F.
Kathleen, presuming the pharmacist, is a rock star!!! I am grateful beyond measure for the time she took to help me regarding my elderly father's second vaccine appt which we were waiting to hear about just two days before. My dad was getting anxious because I kept calling the established shoprite vaccine hotline and kept getting cut off after being on hold. Now he is calmly looking forward to getting a call and or text the day before with the specific appt time. Thank you Kathleen for being a shining star!! God Bless all the pharmacy staff!!
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January 2021 by Donna H.
After a bad experience 3 days ago with their Shop from home, I gave this store another try and it was another monumental fail. I had a 930-10 am pickup slot, arriving at 945 and finding 3 other cars waiting. Unfortunately no one got their orders, at all. The car next to me arrived 925, at 10 15 I went to the man who took care of carts, asking him to go in and say people here are waiting, he didn't want to, I went to front of store, banged on the glass so cashiers saw me, throwing my hands in the air , motioning for help, nothing. Suppose there had been a body lying there. If I wanted to go in the store myself, I wouldn't be picking up an order. I made 3 calls to customer service, no one picked up. At 1030 I once again begged the cart man to tell them there are now 8 cars waiting for orders, since the new time slot people are there. He finally did. After 1 hr. out came my order, no apologies, no explanation, I hope corporate sees my reviews and contacts me. I already gave an online review and never was contacted. After 35 years shopping here , never again.
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June 2020 by Daniliz C.
I placed an order for delivery and the next day at 10am it was ready and at my door! I really appreciated it especially with everything going on and the fact I'm a single mother with two kids! Saved me a lot of time and I didn't have to take my kids out on a crazy trip to the supermarket! I'm giving 4 stars because I did not like the fact my doordash driver who delivered did not have a mask on..... hope this helps!
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March 2020 by Desiree F.
Shoprite of Elizabeth for the win! I have been looking for distilled water all over the place, so I decided to call around for it. I got in touch with someone at this location and they said they had it! Yayyyyy! I ran right over and was able to grab the limit of 2 gallons. They had a system for the checkout line so people can be apart. I went to the express line and was out right away. But low and behold I dropped one of the gallons and it bursts all over ! The security was so nice about it and got someone right over to clean it and told me go get abother one. Good shoping experience today!
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September 2019 by Timothy H.
Nothing says customer service at a 24-hour ShopRite like the employees showing there customer service skills I blasting music from there portable speakers and blocking the aisle. And then to add salt to the wound they see you trying to get through and just stare at you and not move any of the carts out of your way. I gave it to stars is due to the fact it's open 24 hours...
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August 2019 by Michele G.
The deli is the most poorly run deli I have ever seen.the deli clerks stand around and gossip about the customers they dont wanna wait on. The customers all dislike the clerks also. Pam is the most volitile and disrestful one of all and Wayne follows suit. In all my years of retail ive never seen such unprofessional service. .
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May 2019 by Joan H.
Ordered a cake from their bakery department...didn't want flowers because it was for a man, so the person in the bakery department suggested balloons. Just picked up the cake and it looks like it was put together as a joke...balloons are just globs of colored frosting with lines scribbled down from them. 8" cake, $20 and I'm embarrassed to bring it to the part.
