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July 2025 by Kaivan Cuellar
A worker named Rudy helped me and is great with customer service and kindness. I was just browsing the store and it made me want to buy something.
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May 2025 by Joey Tatts
I am a fan of this location at Jersey gardens I bought so much clothing from here and the staff is wonderful I am always there They know exactly what I like and what I have bought already They are so organized and professional
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May 2025 by Phoenix Love
I really like this True Religion located in Jersey Gardens Mall. Bruce Garcia is an awesome sales associate. He's very helpful, knowledgeable, & courteous. He always makes my shopping experience pleasant and I always exit the store happy and satisfied with his excellent customer service skills experience. Thank you Bruce for your awesome personality and customer service skills you're the best💯👍🏿
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March 2025 by Progress
No one never answer the phone
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March 2025 by lesly armstrong
Idk what’s going on but I been calling the store since 10am just to see if an item is in store that I can just pick up oppose to ordering online. It’s no way for all these hours going by & no one hears the phone ringing.
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January 2025 by Bernice Sarmiento
Extremely horrible return system. They are scamming the customers. Do not buy from them. I placed an online order on 11/26/24. On 12/19/25 returned it at the NJ location because I refuse to pay for shipping. I was given a return form to fill out and was told to wait a week for my return to be processed. It’s almost a month later and no refund yet, their customer service number just rings, no one reply’s on the text message service and I sent an email and no response. I even contacted the store and they also don’t answer the phone. I’m currently disputing the charges but this is ridiculous. I live in NY I would literally have to take another trip to Jersey to find out what’s happening. DO NOT BUY TRUE RELIGION THEY DON’T DO WELL WITH RETURNS
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December 2024 by Hacker Kyle
Bunch of rude employees. Good luck getting any help. They're too busy talking to each other and ignoring customers. Never coming back. Waste of time.
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May 2024 by Rhonda Saunders
make sure you know your size. i was told a online return take a month to process and get a refund. for this to be a well known company there policy on returns and refunds are very poor. no one emails back, there's no working phone numbers. you can not speak to a live person. i will never shop with them again
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January 2024 by Sparkle Giroux
Not the store itself but the customer service team. You have to email and wait for days to get a response. The delivery takes about 7 plus days. This is an iconic brand to have such poor customer service and delivery service
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January 2024 by Christian Reyes
It’s Christmas Eve and I drove here just to be told that the store was closed at 5:42pm! Holiday hours state it closes at 6 and I’ve spent thousands of dollars here! Plus I knew what I wanted! I’m switching my style up as of today! And putting true religion behind me after this!!!
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January 2024 by Sayonara Muñoz
Very bad service, I am making a return and the manager is on his lunch break and there is no one to make the return. The cashier has no idea how long I have to wait. ??
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December 2023 by Kiddy Kutz
I went through with my family on Black Friday and David the salesman was so amazing he got us everything that we wanted was very sweet and accommodating best experience shopping.
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December 2023 by Brittany Mignoli
Update: They finally picked up but instantly hung up the phone. Who does that?
My friend and I have called the New Jersey store SEVERAL times trying to see if an item was in stock. No one has answered all day.
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November 2023 by Dominik Haferburg
Great service, high level of competence and totally friendly, thank you Tierra ??
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October 2023 by Deborah Johnson
Very hard to get in touch with anyone about a purchase. I really like their items, but if you need to exchange or return something, it’s very difficult.There is no one to help you. I text the number they gave me but it’s a robot so good luck with hearing back from them. Their system sucks. For all the money you pay, they should be able to help with problems. I buy a lot from them but this is the first time I had to return anything. I’m not a happy camper
