Urge Smoke Shop is a highly rated dispensary known for its friendly and professional staff. Customers appreciate the helpful, humble, and polite service, with staff members making sure customers feel comfortable and are well assisted. The store offers great products, including prerolls, and provides rewards through points and promotions. Visitors often mention the chill atmosphere and patient employees who take the time to help find exactly what they need. Overall, Urge Smoke Shop is praised for its welcoming environment and quality service.