United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
310 N Broad St, Elizabeth NJ 07208 Hours
About United States Postal Service
The United States Postal Service is the only organization in the country to regularly deliver to every address, providing secure, reliable, and affordable delivery. This local Post Office offers walk-in passport services. Reviews note that employees can be sufficient, polite, professional, and great, with specific staff members praised for taking time to help locate important mail, holding mail as a courtesy, moving the line efficiently, and offering perfect packaging suggestions. However, experiences vary. Some customers report extremely long lines because only one or two employees are operating the windows, leading to slow service. There are also complaints about some employees not locating packages and about mail carriers delivering mail to the wrong house, with requests for carriers to read house numbers and names correctly. Despite acknowledging angry customers and bad reviews, some thank the staff for doing their best every day to keep mail public and flowing.
Most Recent Reviews
August 2025
I just want to thank Fatimah who took her time to help me find an important item/mail that was mistakenly put as “return to sender”. You gave me so much relief and saved me from all the worries that I have to go through in trying to retrieve it. Thank you so much.
August 2025
Worst and slow service all the time big lines.
A lot of station nd just 2 max 3 people work
July 2025
Ridiculously long line. No signs as to where the lines are, after I was on a line for 25 minutes they told me the line was somewhere else! Come on at least have someone directing where to go. Workers don’t care how long you wait.
More Comments(154)
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