The United States Postal Service in Elmwood Park, NJ, is a well-regarded post office with a convenient location and helpful staff. It offers lobby hours from 6am to 6pm, making it easy to pick up mail early in the day. The staff is consistently described as nice, pleasant, and willing to help, providing good customer service even during busy times. Many customers appreciate the staff's professionalism and personal assistance, especially when handling important or lost mail. For example, one customer praised an employee named Maryella for going above and beyond to help recover a lost envelope with critical paperwork, which left a strong positive impression. The location is popular among frequent users, including those sending out eBay sales, who find it to be the best in the area and prefer it over other nearby post offices. However, there are some downsides, such as a small parking lot that can fill up quickly, and occasional issues with property maintenance like grass cutting and garbage pickup. Some customers have experienced the lobby being closed outside of posted hours or difficulty accessing mailboxes early in the morning. Despite these minor issues, the overall experience at this post office is positive, with many customers choosing it regularly for its friendly staff and reliable service.
Good post office location. Open until 6:00PM, counter staff has always been nice and helpful. Downside is the small parking lot that can fill up sometimes. USPS does not maintain the property well, cutting grass, picking up garbage, etc.
May 2024
i don't know why everyone gives such harsh reviews, they deal with the public the entire time they are working, no down time and people not knowing what their doing; and no, that doesn't mean that they should be rude, but i think they are pleasant, always help me out, maybe customers can be a little nicer!
December 2022
Very good post office. Much better than the Paterson offices. The employees are very helpful.
