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August 2022 by Vesta J. Simonne
I want to express my gratitude not only to a very professional, courteous & funny Mitchell H. Gluck, who helped me with Name Change paperwork this past Friday, but also to his colleague Silvia Eastmond, who was a pleasure to observe working her station with a genuine smile, positive attitude & professionalism. It was a super humid & hot, quite disgusting day affecting everyone’s mood, but not the crew that worked that day at Englewood branch of Valley Bank. And when I met their Manager, Arlene Rodriguez, it all made sense. She was just as warm, accommodating & professional as Mitchell & Silvia. They all are a very positive TEAM and lift each other up, as well as us, clients of the bank. These days it’s a rare gift & I want to thank you for it!
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July 2022 by Vesta Jansonaite- Simonne
I want to express my gratitude not only to a very professional, courteous & funny Mitchell H. Gluck, who helped me with Name Change paperwork this past Friday, but also to his colleague Silvia Eastmond, who was a pleasure to observe working her station with a genuine smile, positive attitude & professionalism. It was a super humid & hot, quite disgusting day affecting everyone’s mood, but not the crew that worked that day at Englewood branch of Valley Bank. And when I met their Manager, Arlene Rodriguez, it all made sense. She was just as warm, accommodating & professional as Mitchell & Silvia. They all are a very positive TEAM and lift each other up, as well as us, clients of the bank. These days it’s a rare gift & I want to thank you for it!
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July 2022 by Vesta J.
I want to express my gratitude not only to a very professional, courteous & funny Mitchell H. Gluck, who helped me with Name Change paperwork this past Friday, but also to his colleague Silvia Eastmond, who was a pleasure to observe working her station with a genuine smile, positive attitude & professionalism. It was a super humid & hot, quite disgusting day affecting everyone's mood, but not the crew that worked that day at Englewood branch of Valley Bank. And when I met their Manager, Arlene Rodriguez, it all made sense. She was just as warm, accommodating & professional as Mitchell & Silvia. They all are a very positive TEAM and lift each other up, as well as us, clients of the bank. These days it's a rare gift & I want to thank you for it!
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June 2022 by Marc McDonald
Very good and knowkedgeable staff
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May 2022 by Chris Mooney
This is the worst bank I have ever dealt with. Very hard to get a hold of. Lock your account without reason. Leave generic voicemails when there is an urgent matter. Literally the worst. Take your money anywhere else
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October 2020 by Shanice Yelverton
The staff are not helpful and did not follow the guidelines of social distancing. I honestly avoid going to this branch in Englewood because the staff are unprofessional. Staff did not ask for ID when making a transaction which is required. So basically anyone can make transactions without ID and the simple informatiom. Multple times Kathy Boyd was not helpful, did not greet us and avoided assisting us. Honestly just go to the one in Hackensack, the staff are friendly and always willing to help.
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November 2019 by Kenneth Townes
Great place and friendly staff
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January 2016 by Vianney Eudes
Good Service
