Valley Bank is a bank that prioritizes the health and safety of its customers and staff by carefully monitoring regulations and ensuring staff are prepared to serve safely. With over 200 branches and ATMs across New Jersey, New York, Florida, and Alabama, as well as digital services like online and mobile banking, it aims to make banking convenient and simple for everyone, whether managing personal or business finances. Customers have praised the friendly, professional, and helpful staff at Valley Bank. At the Englewood branch, employees like Mitchell H. Gluck, Silvia Eastmond, and Manager Arlene Rodriguez are recognized for their warmth, professionalism, and positive attitude. Despite challenging weather conditions, such as a hot and humid day, the staff maintained a cheerful and accommodating demeanor, creating a positive experience for clients. The team works well together, lifting each other up and providing a welcoming environment. Customers appreciate the genuine kindness and professionalism shown by the staff, describing it as a rare and valuable quality. Overall, Valley Bank is seen as a caring and efficient institution dedicated to serving its community with a friendly and professional approach.
I’ve been a customer of Valley for many years. The service has always been excellent. I am now a customer of their Englewood branch. They know you by name and go out of their way to help you. Very unusual for these times.
