River Road Primary Care is a well-regarded healthcare facility known for its caring and knowledgeable staff. Patients have shared positive experiences with both doctors and nurse practitioners, highlighting their thoroughness and compassion. The front desk team is recognized for their hard work and smooth operation, ensuring that appointments run efficiently. Specific praise has been given to the phlebotomists, who are skilled in drawing blood with minimal discomfort, making the process easier for those with small veins. One phlebotomist is noted for her calming presence and ability to remember patients, contributing to a positive experience. Additionally, Dr. Hayward has been acknowledged for her exceptional support during stressful health situations, demonstrating a commitment to patient care and effective communication. Overall, River Road Primary Care is described as a busy yet attentive practice where patients feel heard and well taken care of.
Everyone from the front desk, to the docs and all the other team members are great. Very professional. Shouts out to Michelle and Maggie for always having a smile and a joke. I really love it there.
December 2025
Ive been going to this practice for 4 years and have been very happy with the care. Jamie White, NP is pleasant, very skilled and listens well. The staff is friendly and well-coordinated. The phlebotimists are very skillful and friendly.
March 2025
I’ve seen Jamie White twice now and both times have been good experiences. She’s very thorough and listens to my concerns. The office is run smoothly by the people at the front desk.
