“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“Love Zagg Willowbrook. I usually have Erso taking care of me and he is completely amazing! Always providing excellent service, so friendly and awesome!!! I would never go to any other Zagg location. True Excellence!!! Thank you Zagg Team Willowbrook!”
“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
10AM - 8PM
266 Monroe St, Passaic
Mobile Phones
“Diego at Verizon Passaic served me very professionally and accurately with the phone issue that I had. He knew exactly how to address my problem and diligently helped me ! I recommend going to Verizon Passaic to see Diego.”
10AM - 8PM
89 River Dr, Garfield
Mobile Phones
“Michael was so helpful today! Honestly i dread going to cell phone stores bc it takes sooo long but honestly i was in and out in under 30 min & i bought a new phone, got the screen protector put on & paid off an old phone at the same time. Process was easy & smooth! Michael was so nice throughout the entire process, we cracked some jokes together. Overall great sales man! Would definitely recommend this store location.”
“Sam is amazing! He is extremely helpful and knowledgeable. I am confident that he offered us the best Verizon services for our needs. I highly recommend the Cedar Grove location!”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
10AM - 8PM
852 River Rd, New Milford
Mobile Phones
“Speechless!!! Jack was amazing. He was super busy but he took the time to help each person at the same time and attended their needs. He provided me with the best deal for me and also informed me what could be helpful in a future.
If you need a trust worthy cellphone company/ person… come to Verizon in new Milford and ask for Jack.”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phones
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“I had a really good experience here. I personally dealt with Angie, but her whole entire staff was amazing, knowledgeable, friendly, and super chill!! Every single one of them worked with each other without even asking for help that's how you know it is a well maintained location. They just take good care of each other and their customers. Very well trained very respectful and I love my new 17 Pro Max!! I got hooked up with accessories and full service. You won't regret coming here. Thank you for a great experience ?”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Went to fix my iPhone 14 Pro Max screen today. The person was nice and chill fixed my phone in around 30 minutes with a nice screen. No cheap one, pro motion and True Tone working. 10/10 service would recommend”
10AM - 9PM
1 Garden State Plaza Pkwy, Paramus
Mobile Phones
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
10AM - 7PM
1428 NJ-23, Wayne
Mobile Phones
“I couldn't have been more happy with the service that Verizon provided on our recent visit. We weren't rushed nor pressured to make decisions and our overall experience was very positive.”
“I had the best experience with Elijah at Verizon! He was so kind, patient, and genuinely cared about helping me. He made everything simple and stress-free, and I felt completely taken care of. It’s rare to find customer service this thoughtful. Thank you, Elijah, you’re awesome! I truly appreciated your help and support today… please give him an awesome raise :)”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Best deal in town friendly girls they know a lot about phones I really like it it better then other stores around I highly recommend u can enjoy Google one and Amazon prime it best deal ever”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“I visited this store a few years ago and had a terrible experience, so I was hesitant to return. Unfortunately, I had an emergent situation that required me to go back. This time, however, I was assisted by the store manager, Leo, and his assistant, Alexandro, and the experience could not have been more different.
Leo and Alexandro were two of the most impressive individuals I have ever dealt with at AT&T. They were extremely professional, attentive, and knowledgeable. Not only did they immediately address my needs, but they also managed several customers, myself included simultaneously with precision and teamwork. At no point did anyone feel neglected or rushed.
I was thoroughly impressed by their professionalism, the cleanliness and décor of the store, and how well-organized the entire operation was. Leo and Alexandro clearly run an exceptional store, and their leadership and customer service skills set a very high standard.”
10AM - 8PM
119 US-46 Unit 3, Lodi
Mobile Phones
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
10AM - 7PM
1 Union St, Lodi
Mobile Phones
“Matthew was very knowledgeable and help us with all our concerns.
He even stayed after hours to help us solve a technical issue on the phone. He went above and beyond. I Appreciate him greatly!”
“Nelson was extremely helpful, my entire family was pleased with the service he provided. The work ethic is off the charts, professionalism, well caring, great energy, shows that he cares. Our process took us almost 3 hours and we went at 7 PM we never felt rush neither did we get any attitude from him. Thank you Nelson for helping us out, we truly appreciate all you did for us!”
“Excellent customer service. Nelson at the AT&T store in Hackensack was extremely knowledgeable and professional. My husband and I had a big issue after ordering new lines and phones through AT&T 611, our bill was completely wrong, we were charged for a phone we never received, and every representative told us something different. Nelson took the time to fix everything, explained the process clearly, and even followed up with us to make sure it was all corrected in a timely manner. Highly recommend this store, ask for Nelson if you need a new line or a new phone. 100% recommend.”
10AM - 8PM
598 Main Ave, Passaic
Mobile Phones
“I came here 4 days before my 14 day return deadline in order to return 2 phones, a watch and an iPad.
The previous rep told me after said and done i would pay under 200 but the bill was reflecting 500+ my fault for trusting the rep and not looking at the numbers
Daniella was very professional, provided clarity, paperwork and did not over promise or under deliver. I stayed with att”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”
“Excellent customer service came in there after walking down main Ave and trying about two other phone stores with bad experiences I was given really good service, leith helped me out he was phenomenal”
“Osman helped me switch my lines to att! Let me tell you! If this guy finance home or car or even a private jet I will buy anything he sell! Very nice and trustworthy person !”