10AM - 9PM
561 US-46, Fairfield
Home Decor
“Worked with Trim & Tassels for about 5 years now and I’ve never had any major issue with them that could not be resolved right away. They respond quickly to emails and their shipping is always on time. Highly recommend them for your graduation needs!”
9AM - 5PM
131 US-46 Suite B, Fairfield
Home Decor
“I was so happy with the service and professional advice that Kim offered me. She selected many choices to go with my existing furniture, as I was eager to replace my existing loveseat and sofa. She visited my home and in turn I spent time in the store. The final result was fabulous. My desire for updating my den with comfort and fashion was accomplished. Thank you Kim!”
“I’ve purchased multiple pieces of furniture from Value City Furniture over the years, roughly from 2019 through 2024, so I’m very familiar with this location. In the past, the shopping experience sometimes felt a little overwhelming with employees closely following customers around the store. However, during my most recent visit, I noticed a completely different approach — and honestly, it made a huge difference.
The staff acknowledged me when I walked in but allowed me the space to browse comfortably. I was able to take my time walking through the showroom, sit in chairs, try out recliners, and really picture how different pieces might fit into my home without feeling pressured. That level of freedom created a relaxed environment and made the experience far more enjoyable.
I truly believe more furniture stores should adopt this model. Many shoppers come in with ideas or inspiration but aren’t quite ready to make a decision. Sometimes you just need to see it, sit in it, and experience it for yourself before asking for assistance. Knowing help is available without it being forced on you is the perfect balance.
Although I didn’t find exactly what I was looking for this time, the visit reinforced why I’ve continued to shop here over the years. The improved customer experience did not go unnoticed.
I will absolutely be back when the right piece comes along..
Keep up the great work — this is how furniture shopping should feel.”
“The service at Garden Cottage is exceptional. We have purchased items over the years. Our new Outdoor Umbrella unfortunately did not function when we went to set it up at home. A quick call, confirmed there was another available and the staff verified we "had a lemon" and the replacement functioned properly when we returned. We could not be more satisfied, an excellent quality product with Sunbrella fabric and service to match.”
10AM - 9PM
531 US-46 Suite 100, Fairfield
Home Decor
“I dealt with 2 associates, both of whom were very professional and polite. They explained everything thoroughly. The first associate was new, and gave one piece of information that was not accurate. It was cleared up on my 2nd visit when I returned to purchase the item.
I would definitely shop there again.”
“It's was a wonderful experience working with Tarek. We will definitely be sending friends and family to see him when they are ready to buy. Thank you so much Tarek!!”