Verner-Cadby Inc is a family-owned Ford dealership that has been serving Essex County, NJ, since 1929. As the only remaining Ford dealer in the area, it offers a full range of services, including new and used vehicle sales, a full-service body shop, parts department, and an award-winning service department. The business prides itself on providing friendly, responsive, and fairly priced service, with many customers noting that they experience a level of care that feels more like dealing with friends or family than just a dealership. Customers consistently praise the service team, especially technicians like Brian, who is described as outstanding and very helpful. The service staff, including Jimmy, Robert, Lou, and others, are known for their quality work, timely repairs, and friendly attitude. The dealership’s service department handles everything from routine maintenance—such as oil changes, tire rotations, and alignments—to more complex issues like GPS updates and software problems. Customers appreciate the thoroughness and professionalism of the team, with many mentioning that their vehicles are returned in excellent condition. The experience of purchasing a vehicle at Verner-Cadby is also highly rated. Customers highlight salespeople like Tyler and Andy for making the process stress-free, relaxing, and enjoyable. The dealership’s staff, including Pauline, Sue, and owner Guy Johnson, help foster a welcoming environment, making customers feel like part of the family. Overall, Verner-Cadby Inc is recognized for its friendly service, knowledgeable staff, and commitment to customer satisfaction, making it a trusted choice for automotive needs in Essex County.
Always a good service department experience. Time after time. Today's service was performed quickly and included 4 new tires. Always good communication by the Service Folks.
September 2026
Great service . Great attitude. Helped me out in a jam.
September 2026
Excellent service, reliable maintenance and a great feeling to know my car Is safe!