ATMs in Fort Lee, NJ

“I had the absolute pleasure of working with Omar Marte, a Personal Banker Customer Service Representative at Valley Bank located at 1372 Palisade Ave, Fort Lee, NJ 07024. As a new customer, I must admit that I initially had some reservations and doubts about the validity of Valley Bank in comparison to other institutions like Chase. However, from the moment I stepped into the branch, Omar went above and beyond to put all my worries to rest and ensured that my transition to Valley Bank was as smooth as possible.What truly stood out to me was Omar's exceptional professionalism and dedication to his role. He patiently guided me through every step of the process, from registering me with both a checking and a savings account to effortlessly getting my debit card in my hands promptly. His attention to detail and extensive knowledge of the banking industry were truly remarkable. I could tell that he genuinely cared about my financial well-being and was committed to providing me with the best possible banking experience.Omar's exceptional customer service skills were evident in every interaction I had with him. He not only answered all of my questions but also took the time to explain various banking options and services available to me, ensuring that I made informed decisions that aligned with my financial goals. What struck me most about Omar was his ability to make a newcomer like me feel valued and welcomed, which is a rare quality in today's fast-paced world.In an era where good customer service can sometimes be hard to come by, Omar Marte is a shining example of what it means to be an outstanding customer service representative. He consistently went the extra mile to ensure my banking needs were met and exceeded. Omar, your dedication, knowledge, and unwavering commitment to your customers do not go unnoticed. You are truly a great worker and an asset to Valley Bank. I am grateful for the exceptional service I received from you, and I look forward to continuing my banking relationship with Valley Bank, largely thanks to your efforts.I wholeheartedly recommend Omar Marte to anyone seeking exceptional customer service and a smooth banking experience. He has made a loyal customer out of me, and I am confident that he will continue to do the same for many others. Thank you, Omar, for your outstanding service and for making my transition to Valley Bank such a positive and memorable experience.”

“Interesting to read the negative reviews. Other than, at times, having to wait a bit to speak with one of the bank representatives as they were busy, I've had good experiences. Haven't interacted much with the tellers, but when I have they have been efficient and pleasant. Felix and Stefano have been great when I've spoken with them about my business banking needs! I only have positive things to say about my experiences at this branch!”