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“One of the best branches and the employee whose name is Daniel always serves the customers with kindness, smart and fast. He is an example of a skilled employee in his work.”
“I don’t know here name, but the worker there in the morning, is fantastic at her job and is so friendly and helpful. This location is also very quick and easy to deal with. Thanks!”
“The staff. I have worked with Patrick three times for shipping & shredding and he has been great. He is very easy and fun to work with which makes the visit worthwhile. He is the best!”
“Representative MIGUEL was such a big help ! I asked to borrow a hand truck for a 90lb 5ft package, & he bought it outside to my car. Helped me push it out of my car, into the hand truck, & wheeled it in... THANK YOU SO MUCH MIGUEL !”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
“I've used this location many times to ship cross country. The staff is phenomenal, and always goes out of their way to be helpful, even when the issue was my fault they're always quick with remedies”
“Best ship center, owner is super nice and professional, I have been working with for the past 6 years since he was at the previous location, that location was good too, but this locations is even better, I have never had any problem with my package and shipment with him and his ship center. RECOMMENDED??”
“I think it’s probably the first well managed UPS store I have come across, Staff is very professional yet friendly, they are very prompt, always have a smile on their faces.
Keep it up ??!!”
“I can’t say enough good things about Nic (the owner) and his incredible team at this UPS Store! They went above and beyond to make sure a time-sensitive package was picked up and delivered same day on time and without a hitch. We called the store expressing the urgency of the package delivery and Nic personally stepped in to coordinate everything and made what felt like a stressful situation completely seamless. Nic went above and beyond and delivered the package himself. The level of care, professionalism, and follow-through was outstanding. This kind of service is rare, and I’m so grateful. Highly recommend this location if you want your package and your peace of mind in good hands! Our company will be forever grateful! Thank you!”
“I do not recall his name (however, I believe him to be the manager), but during a busy rush period, he was exceptionally kind, patient, and ensured that my print service was thoroughly completed to my satisfaction”
“Always a pleasure sending my packages from this store. Chuck is friendly, knowledgeable, helpful, and thorough. My packages make it on time and in good condition.”
“I prefer this UPS location over others that are closer to my place since it’s always very clean and the staff are super nice, courteous, professional, efficient and super sweet. David was a pleasure to work with. Highly recommended.
Thank you guys!”
“Dropped by today to mail off an international parcel and Nico ensured my shipment was handled and processed with the utmost care, professionalism and efficiency. Truly wish every employee was of this man's caliber. Thank you and happiest holidays.”
10AM - 3PM
576 Valley Rd, Wayne
Mailbox Centers
“I had an excellent experience at the UPS Store in Wayne, NJ, thanks to Akshay. He was tremendously helpful in assisting with an international shipment from the U.S. to Canada. Akshay took the time to walk us through every step of the process and suggested the most efficient and cost-effective shipping option for our needs. His professionalism and attention to detail made a potentially complicated process smooth and stress-free. Highly recommend this location and Akshay for any shipping needs!”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“When I recently visited the post office to send some goodies off for the holidays, Janell went above and beyond to assist me with a complicated international shipment and even helped recommend the cheapest route possible. This location gets a lot of traffic so sometimes even when you get there right when they open so expect to take a least 30 mins to an hour. The staff here is really helpful and they aren't like other establishments where the staff looks super unhappy to be there.”
“Best customer service ever sergio is a great worker he puts in so much effort in the job
Im there like 3 times each week and he is always there with a smile and great help quickly and nice
Sergio is the best”
“The UPS Store is an excellent service provider for all shipping, printing, and business needs. The staff is always friendly and helpful, making the process quick and easy. Whether you need to send a package, print documents, or get assistance with other services like notarization or mailbox rentals, they consistently offer reliable solutions. Their attention to detail, customer service, and convenience make them a go-to choice for many. Plus, their locations are typically well-maintained, making it a pleasant experience every time. Highly recommended for personal and business needs!”
“Everyone there is extremely helpful, professional, friendly, and knowledgeable. They solve every need for business and personal mail needs. Very highly recommended!”
“Five stars all the way for The UPS Store! From shipping parcels to printing services, they excel in every aspect. Their staff is friendly, knowledgeable, and always ready to assist with any inquiry. The convenience of their location coupled with their efficient service makes them my go-to for all my shipping and printing needs. I highly recommend The UPS Store to anyone seeking top-notch service and reliability.”
“This place is kinda small and they ship a lot so it gets packed quickly. Sometimes the line goes outside and when you're inside you can't move much because of all the boxes.
Even though it gets really busy I usually don't have to wait too long so that's a plus.
I've never had any issues with any of the employees as they've always taken care of me quickly. They scan my package and I'm on my way.
I do think they can be a little more professional. Sometimes they take your package and don't even look at you. Like they're just going through the motions. Sometimes they have an air pod in their ear.”
“Good day at this customer service place, they treated me well! But there is terrible attention when trying to receive a package to my home, they ask me for different cards from the Apple application and I don't receive anything, yet total mistreatment of customers I still don't have my documents in order but it doesn't give them the right to treat me like that”
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“Just finished doing a bunch of returns at the UPS store in Franklin Lakes. Jay was wonderful. Extremely helpful and efficient. I recommend to anybody to use this store. Ask for Jay!”