The United States Postal Service at 194 Ward St in Paterson provides reliable mail and package delivery to every residential and business address. Customers appreciate that packages and mail arrive on time and that staff are always patient and kind when assisting in person. However, long lines are common, sometimes causing delays despite the employees' efforts to move the line quickly. The staff generally remains polite, even near closing time. A few customers find the wait times too long, especially since this is the only postal office in Paterson. Some customers also express confusion about the package delivery process, noting delays and tracking inconsistencies between distribution centers. Overall, USPS offers good service with dedicated employees, but wait times and occasional misunderstandings about delivery timelines can be frustrating.
They need more window clerks but the clerks there are nice and very helpful. I know they probably need some more help though but through it all they have pretty good attitudes.
August 2026
Worst services ive ever had Worst employees No respect no help
August 2026
Rude and disrespectful staff, lazy staff & they don’t help, a couple are good but most just disrespectful and lazy
