The United States Postal Service at 194 Ward St in Paterson provides reliable mail and package delivery to every residential and business address. Customers appreciate that packages and mail arrive on time and that staff are always patient and kind when assisting in person. However, long lines are common, sometimes causing delays despite the employees' efforts to move the line quickly. The staff generally remains polite, even near closing time. A few customers find the wait times too long, especially since this is the only postal office in Paterson. Some customers also express confusion about the package delivery process, noting delays and tracking inconsistencies between distribution centers. Overall, USPS offers good service with dedicated employees, but wait times and occasional misunderstandings about delivery timelines can be frustrating.
Needed to higher younger people from high school so they can learn responsibilities early age and use their speed in the back to move the mail issues along
May 2026
Literally the rudest people known to man, security guard is extremely irritating along with supervisor (Gary)
March 2026
My package was supposed to be delivered two days ago but the carrier marks it as no access. Every other delivery service can get inside but the post office. This is a disgrace I should not have to send my packages to another location just to make sure I get them.
