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8:30AM - 5PM
2039 Delsea Dr, Franklinville
Banks
9AM - 5PM
300 NJ-23, Franklin
Banks
“Have never had a bad experience at this bank, but my recent interaction with a teller named Maureen pushed me to leave a review. She was so friendly and seemed genuinely excited for my wife and I , it really was just such a great experience and she deserves to be recognized for that !”
“I wanna thank a teller at this bank for helping me out Zayad he went above and way beyond to handle an issue I had cashing my check. Thank you so much so kind and patient!!!”
9AM - 5PM
25 NJ-23, Franklin
Banks
“I’ve been dealing with Lakeland Bank in Franklin for years now. The staff is always friendly and helpful, but I visited the branch today and was helped by Brittany. She went above and beyond, she was incredibly knowledgeable and friendly and helped me very quickly with everything I needed.”
“I recently opened a trust account and must say that Liliana Garcia Pelaez was so extremely helpful and professional in working with me to get this account opened. Don’t ever let her leave!!!!!”
8:30AM - 4:30PM
353 Pittstown Rd, Pittstown
Banks
“This is my favorite branch to bank at! The staff—especially the ladies—are always so sweet, friendly, and incredibly helpful. They consistently put the customer first, and their communication is top-notch. I always leave feeling taken care of and appreciated!”
9AM - 5PM
225 Demott Ln, Somerset
Banks
“We had a fantastic experience working with Carol at First Bank for our business banking needs. She provided truly personalized service, taking the time to understand our business and guide us through every step with care and expertise.
It’s a refreshing change from the big banks, where that level of attention and support is often missing. Carol was responsive, knowledgeable, and genuinely invested in helping us succeed. Highly recommend her to any business owner looking for a more personal banking relationship!”
“Exceptional service provided by the Amazing Alex Cruz... He is very knowledgeable and helpful. He very patiently answered all my questions and explained in great detail. Later on I had an issue and i went without appointment and within a minute of entering the premises he was already helping me. He went and beyond to help me out and resolved it the same day.Definitely going to keep visiting the branch for any banking needs!!!”
“I am not one to leave a review but this branch really knows how to take care of their customers.
The team is always so pleasant and willing to help.
Mr. Elsayed is always very knowledgeable and always a great resource.
I have a branch 5 minutes from my house but will always drive the extra 10 minutes to bank at this branch.”
“Could not ask for a better branch! Awesome personalized service, always greeted with a smile and whats there to complain about when Cindy goes out of her way to get me fresh cold creamer for my coffee. Angie, Ramy and Cindy. I don't go to any other branch even though there are a few closer to me. I go out of my way to only come to this branch because they spoil me with every request I have. Love them!! 🙌”
“Been banking with Newfield since I was 16 and am now 34. Small branch with great hours. I would stay away from the Pitman branch. All the workers including the manager, Michelle are incompetent and so unfriendly. And the branch in Vineland gets robbed a lot.”
“Went to this bank today to discuss a CD. Jean Carlo-Margall was fantastic and went above and beyond to make sure I was getting the most for my money and was very helpful in explaining all of the benefits that come with different checking accounts. Very nice and would highly recommend.”
“This branch was fantastic! I scheduled an appointment with Luz - Banker, to open up a joint account. She was very friendly and made the whole process very easy. She was informative and helped us in which type of account to choose. I highly recommend this branch if you need any service or banking help!”
“I was tended to very fast by Christos Thanos and I thank him highly for his diligence and answering my questions and concerns with care. I appreciate A calm environment that allows the customer to be heard. Thank you for all you do in my business and financial needs!”
9AM - 5PM
382 NJ-23, Franklin
Banks
“It's no secret. TD are the most customer-oriented bank and have been for a long time. And this branch is no exception. The staff are friendly and proactively service oriented. Highly recommended.”
“Exceptional Customer Service by Bank Manager Victoria
I visited the bank today to deposit a check and encountered a series of events that led to an outstanding customer service experience, thanks to bank manager Victoria.
Initially, I attempted to use the drive-up ATM, but it was down, with all options unavailable. Frustrated, I parked and went inside the bank, completely forgetting about the ATM located inside. I joined the line, where there were two other customers ahead of me, both waiting for a single customer who was taking quite a long time (it was not an issue with the teller). I stood there with my bank card and check in hand, hoping for a quick transaction.
To my pleasant surprise, Victoria, the bank manager, approached each person in line and introduced herself, asking about the reason for their visit. When she got to me, I mentioned that I was there to deposit a check. She immediately pointed out that I could use the ATM inside the bank, offering to show me how to do it. I had forgotten about this option and was grateful for her reminder.
Victoria demonstrated several key qualities of an excellent manager during this interaction:
1. Proactive Engagement: She was out on the floor, actively engaging with customers and monitoring the situation.
2. Attention to Detail: She noticed that I had my bank card and check in hand, indicating my intention for a quick and efficient transaction.
3. Customer-Focused Solutions: She proposed a faster alternative to waiting in line, ultimately improving my overall experience.
I want to applaud Victoria for her exceptional attention to detail and for thinking about the customer experience. Her proactive approach and quick thinking not only saved me time but also reinforced my trust in the bank's commitment to excellent customer service. Thank you, Victoria, for making my visit efficient and pleasant!”
“I was very satisfied with the Customer service and Professionalism I received from Cristina Font, Banker from Franklin Park NJ Branch,Top Notch service from the time I requested a Verification of Deposit till I picked it up 3 days
after 8-6-26.”
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“I love Franklin Bank! The tellers are so friendly and helpful, even when I make mistakes with my math! They are the best!!! Especially Courtney, she is just amazing. Many thanks to all.”