TD Bank is a large bank known for its convenience and wide range of banking services, including retail, small business, and commercial banking. With over 1,200 locations in the Northeast, Mid-Atlantic, D.C., the Carolinas, and Florida, it serves more than 8 million customers. Customers often praise the staff for their professionalism and helpfulness, highlighting employees who are thorough, understanding, and capable of solving banking issues efficiently. Notably, the bank's staff go beyond typical service, sometimes assisting non-customers in need, which customers greatly appreciate. Many have experienced better-than-expected service, with staff members receiving high praise for their friendly and accommodating attitude. Overall, TD Bank is recognized for its excellent customer service and willingness to assist customers with their banking needs, making it a trusted choice for many.
I was very satisfied with the Customer service and Professionalism I received from Cristina Font, Banker from Franklin Park NJ Branch,Top Notch service from the time I requested a Verification of Deposit till I picked it up 3 days after 8-6-26.
June 2026
Terrible. Waiting for months to have problem resolved. Johnpierre did what he could to help me but management has not resolved this problem. Very frustrating. I try calling and the phone rings endlessly.
October 2025
I have been to file a dispute for ach debit withdrawals made from my account without my notification, retail banker Lakshmi was professional helpful and polite and took necessary steps that require to be done.
