TD Bank is a large bank known for its convenience and wide range of banking services, including retail, small business, and commercial banking. With over 1,200 locations in the Northeast, Mid-Atlantic, D.C., the Carolinas, and Florida, it serves more than 8 million customers. Customers often praise the staff for their professionalism and helpfulness, highlighting employees who are thorough, understanding, and capable of solving banking issues efficiently. Notably, the bank's staff go beyond typical service, sometimes assisting non-customers in need, which customers greatly appreciate. Many have experienced better-than-expected service, with staff members receiving high praise for their friendly and accommodating attitude. Overall, TD Bank is recognized for its excellent customer service and willingness to assist customers with their banking needs, making it a trusted choice for many.
I have been to file a dispute for ach debit withdrawals made from my account without my notification, retail banker Lakshmi was professional helpful and polite and took necessary steps that require to be done.
Best regards
August 2025
Excellent customer service! I have been a customer since 2005, and I love it there!😄❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
March 2025
I don't use the ATM. I only use teller service and I have mostly positive experiences. The service is always friendly and there have been times when I just made it in the door before closing and they helped me. I would recommend this branch to anyone.