Shell is recognized as the world's #1 Mobility Retailer, providing quality motor fuels like Shell V-Power® NiTRO+ Premium Gasoline at around 12,000 stations in the U.S. It serves approximately 8 million customers daily and offers Fuel Rewards® for savings on fuel and in-store purchases. Many customers appreciate the quick and friendly service, often noting how attendants are efficient and caring. They frequently help with tasks like adding oil to vehicles to keep customers clean and safe. However, some feedback highlights inconsistencies in service. While most attendants are praised for their helpfulness, there have been isolated incidents of miscommunication regarding fuel amounts. Despite this, many loyal customers continue to return due to the overall positive experiences, including window washing and attentiveness to customer needs. The Shell App enhances the experience by allowing users to manage fuel purchases and rewards conveniently. Overall, Shell is valued for its reliable service and commitment to customer care, making it a popular choice for many drivers.
Great service!. Gas attendants are fast, very nice and respectful. I will definitely make this Shell Gas station my to-go place to fill out my cars!
March 2025
I have been using Shell almost exclusively for years. I find it unfair to still be receiving only a nickel a gallon off. As a loyal customer, I should be placed in a higher status. At least 25 cents after all the fill ups over the years
July 2024
I experienced over heating in my car. Had to pull over the gas attendant at the shell station heard me yell from the extreme heat coming out of the vents. He gave me the best advice ever! Thank you for caring! With Thanks, White Subaru ???
