The UPS Store #6081 in Somerset is a locally owned and operated business offering a range of services including packing, shipping, printing, document finishing, notary services, shredding, and faxing. Located in the Franklin Commons Shopping Center behind CVS Pharmacy, the store is known for its outstanding customer service. Employees are described as patient, helpful, and friendly, making each visit enjoyable. Customers appreciate the self-service kiosk, which allows for quick and easy access for those who prefer to handle their own transactions. However, there have been some concerns about additional charges for supplies like tape, which have left some customers feeling disappointed. Despite this, the overall experience remains positive, with staff members like Sam and Shaun receiving specific praise for their professionalism and willingness to assist customers in tracking packages and providing quality service. The UPS Store is especially popular for returning Amazon packages, with many customers noting the seamless and pleasant experiences they have had. Overall, this UPS location is recognized as a reliable and efficient option for various shipping and printing needs.
This is the place to go for any shipping needs, but is also one of the few places where you can still send faxes. Both Shawn and Nick are fantastic. They set a tone of warm welcome from the minute you walk in! They're efficient and organized as well. This is my go-to place from now on!
April 2026
This location is very convenient, clean and minimal wait time. Romin and his team are friendly, courteous and very helpful. Can't have a better place to go to than this store. As for UPS delivery, folks need to refer to main UPS for delivery issues. Nothing to do with any UPS stored.
April 2026
Nicholas is a phenomenal person. His kindness was truly appreciated. He made my experience wonderful and I appreciated his patience.
