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March 2024 by Priya Patel
Generally, I love coming to this UPS. The man who I believe is the owner is a wonderful person and is so helpful! lately I have been seeing new staff members and today's experience was not so great.I came in with three items which I used the self kiosk for (which they recommend, especially when there is a big line!) and generated labels for. My one particular item was packed and labeled, but all that was missing was a piece of tape. I went up to the young lady with the glasses at the register and I asked if I could have a piece of tape., otherwise the shipment is ready to go. she told me it would be $2. To my disbelief, Isaid really ? for a single piece of tape? she said well it would be a few pieces of tape. and yes, it'll be $2.Are you kidding me? She couldn't spare me a piece of tape? Now I have to drive all the way home & come back for a lowsy peice of tape? sometimes being nice goes a long way ...
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March 2024 by Imani Perry
This UPS is the best it gets. They have a self service kiosk that allows people who don't need help to skip the line, and the staff are super friendly. I had a high value package that I wasn't home to sign off on. Needless to say, I was super disappointed that I missed it, but Sam and Shaun were helpful when I called and tracked down the package so I knew exactly when I could come to the store to pick it up. Post offices aren't always the most fun place to be, but this UPS helps you get in and out while providing excellent customer service. Thank you!
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February 2024 by Aaron
Couldnt even print out 2 pages
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January 2024 by Hildy Silverman
Always friendly, great service and support
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September 2023 by Susan Lipschutz
APleasure to do business here
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September 2023 by Barbara Goldstein
Pleasant, fast, service!
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September 2023 by Yusi
My go-to spot for returning Amazon packages. The staff are consistently friendly and professional, making every visit seamless and pleasant.
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August 2023 by CEM KESKIN
Very close my office ?
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July 2023 by ibakir33
I arrived at this store at 3:58 pm and was not let in although store closes at 4 pm. I was just going to drop off a package which would take a min but was refused service. Door was closed and the associate refused to open it. Why are you advertising 4 pm if you will close it before 4 pm? Also he opened the door for another customer who gave something to him after 4 pm at 4:05 pm. It looked like he personally knew that customer and made an exception.
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July 2023 by Kelli Scott
This UPS Store try to provide the best service. Not always their fault things ar enot going right.
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May 2023 by Julie C
This location is very convenient, clean and minimal wait time. Service is efficient, very friendly and helpful.My husband was on disability and had pages to fax, the service was excellent.We love this location!
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April 2023 by Lawrence Sapienza
This UPS store's worst day is better than other UPS store's best day ! Attentive, focused , personable service.
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March 2023 by Kevin Quinn
Avoid this location .. On Friday my husband, Kevin Quinn, went to this UPS location on Elizabeth Ave in Somerset. Paid their employee to send a several page fax. My husband then followed up with the recipient on Tuesday who told him that he did not receive it. Re-confirmed with a second person today, Wednesday, who confirmed again that no one received my husband's fax. So, despite paying the Elizabeth Ave store for this apparent non-delivery, my husband spent this morning setting up his own electronic mail scanning. Then he sent out the same fax information electronically. So I called this store location asking about a refund, and in order to get a refund, we would need to prove to this store location that the recipient didn’t receive it. Not sure exactly how to accomplish that except that going forward, we will not be using this store location.—- Signed: Theresa Quinn
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March 2023 by Sergeant Owens
They offer quick and efficient service. I’m never there for more than five minutes and there is rarely a wait time, even during their peak shipping seasons.
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January 2023 by Tony Chang
I would give this UPS store location five stars. Romin the owner is always friendly and knows what he is doing. I'm always in and out within a couple minutes. My business has been extremely slow lately, so I haven't been in there for like a month and a half.
