AutoZone Auto Parts in Freehold, NJ is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is well-stocked, clean, and has friendly employees who are knowledgeable and helpful. Customers have had mostly positive experiences at this AutoZone location. The staff is praised for their excellent service and deep product knowledge. One customer, in particular, was impressed with the exceptional customer service provided by an employee named David R., who went above and beyond to assist him with finding the right water pump for his BMW X5. However, some customers have had mixed experiences. While the in-store service and selection are generally good, the AutoZone mobile app has been criticized for being subpar and not providing the same level of convenience and discounts as other stores. Additionally, one customer noted that while the employees were friendly, one was a bit dismissive towards their spouse, who has extensive knowledge about cars. Overall, AutoZone Auto Parts in Freehold, NJ is a reliable source for automotive parts and accessories, with a knowledgeable and helpful staff that provides a positive customer experience, despite some minor issues with the mobile app and occasional instances of less-than-ideal customer service.
Great if in the computer but clueless about classics....had to use my phone as i was standing there to find the part numbers for them.....
January 2026
Sam, Clinton, and Rob are the absolute best. They gave me all the advice I needed, helped me select the right tools, and saved me more than $300 on my job at the end of the day. Thanks ya'll!
November 2025
I did not get her name but the lovely female associate was wonderful. Came in to inquire about brake pads and gave me an excellent run down. Very informed and kind.