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“We needed a car loan with a better rate than the dealership was offering. GB Assistant Branch Manager took us a walk-In and was absolutely wonderful to work with and a sparkling personality. The branch personnel were also very friendly, energetic and professional in our dealings. We did get that better rate by the way and got the loan.”
“I have been a customer of valley over 25 years or more i know different name but still same employees. They have always been so nice and helpful . i have been going to freehold for the last couple of years and i love the staff there and marc has always helped me with anything I needed .keep up the good work it is very appreciated”
“Has a small town quaint charm you'd only imagine some rustic banks in New England would have.
The employees were friendly, just a small line for the tellers and there was no line for the ATM inside.
My only suggestion would be to possibly add an outdoor ATM.”
“First Commerce Bank deserves 10 Stars , the staff is very professional & so friendly. The bank is extremely clean & during covid they followed all restrictions. The manager Kim is absolutely fantastic & always there if you need anything.”
“Roman Lipman has been amazing to work with. He’s always friendly, patient, and truly willing to help. Whenever I reach out, he responds quickly and takes care of everything without any stress. It’s rare to find someone who makes banking feel this easy, and I really appreciate everything he does. Highly recommend Roman — he’s the best!”
“Laura & Bethany do well very managing the team with a small staff. The service is quick, easy with a well trained staff. The only thing that confuses me is the entry always has a garbage can blocking the door. In addition the front has a large teller desk however the teller station in the driveway indoor portion which is only two people. This location does NOT have the atms to accommodate remedial teller services. You could be on line of numerous people just wanting to deposit a check. If they would tackle these small issues, it would be a five stars.”
“Nikka was extremely helpful in helping me and my parents with the wire transfer. She was super patient and efficient. She will be my go-to person if other questions come up in the future.”
“Doug Hutchins, the Mortgage Specialist, was incredible. He was so thorough and patient. Doug answered all my questions and took very good care of me. If you need a mortgage or have questions about one, Doug is the man to speak to.”
“I travel 45 minutes just to use this branch, everyone is extremely helpful and friendly,I always go there to see the branch manager, Nermeen,she is simply a doll. She is an asset to your bank.”
Closed
3265 US-9, Freehold
Banks
“I’ve been using this branch for about a month, and during this time they’ve shown true professionalism and built a trusting relationship with me. The staff are always friendly and ready to help. I can’t single out any one employee because I’ve had positive experiences with everyone here.
But today’s situation really showed me how kind and understanding these people are. Due to a scheduling issue, I came in at the very last minute before closing and asked to make a transfer. No one mentioned that they were about to close — they simply helped me with the transaction, staying late just to assist a customer.
Thank you so much, and I wish you all a wonderful weekend!”
“Matt was absolutely great to work with. He took the time to clearly explain everything related to my credit, answered all my questions patiently, and made the whole process feel straightforward and stress-free. He was knowledgeable, professional, and genuinely helpful throughout. I highly recommend working with Matt if you need help with credit or banking services.”
“My wife and I have visited Santander several times over the last few weeks. Everyone has been extremely helpful, especially Jaimini. She is knowledgeable, professional, and efficient. She never rushes you and answers all our questions. At a time when banks are closing branches, it's nice to still be able to go to a bank with a staff that makes you feel welcome.”
“I had the most amazing experience in the drive thru. I have had other locations (brick, Jackson, Howell) tell me they couldn’t help with my issue but Hansel was so accommodating and very professional. Not only with me but every other person he encountered in the drive thru. He deserves a raise or promotion! We need more people like him!”
Closed
3300 US-9, Freehold
Banks
“Love this branch. Emily and Brooke and wonderful and helpful all the time. It feels like the bank version of Cheers. I walk in and they know my name! ( and it’s not Norm!) ???”
“This review is for the associate personal banker, Antonia Bradley. She dealt with the horrible estate team with me and dealt with me getting upset about how horrible the estate care team is as I tried to close my deceased father's safety deposit back...she was calm, kind and helpful. The staff here is very kind and sweet. The estate care team is the worst and very inefficient and she calmly worked with everyone she spoke with and helped me as this. Dealing with deceased accounts are emotionally draining and she at least made the horribly long process a bit nicer. Thank you!!!”
11AM - 2PM
3300 US-9, Freehold
Banks
“Always an amazing experience, staff are always friendly, knowledgeable and helpful. I prefer this TD out of all of them. They are always nice even when busy and do not rush me to get out the door.”
Open 24 hours
3303 US-9, Freehold
Banks
“They are more a quiet branch, even though in route 9 south. Went there on a Thursday and was easy taken cared of. Nice tellers, even though I know they all have to be. Not my usual branch, but will stop again if I have to make a payment.”
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“From the first day my wife and I met Lata It was a magical experience. We have been doing business with OceanFirst for many years, but never had anyone like Lata sit down and actually explain and understand where we were coming from. Well, she did such a great job that we stayed with Ocean First Bank and we are very happy with the recommendations she came up with for us! oceanFirst is very fortunate to have a banker like her working for them. She’s very dedicated.
Thank you, Nick and Rosanne.”