Sam's Club Optical Center in Freehold offers a wide selection of optical care products, including contact lenses, reading glasses, sunglasses, and eye health supplements. Customers can choose from designer frames, lightweight plastic options, and durable metal styles, perfect for everyday wear or outdoor activities. The store is well-maintained, clean, and fully stocked, with plenty of parking. Shopping is convenient, aided by a friendly staff and features like Scan & Go for quick checkout. The customer service is praised for being courteous and helpful, making the experience pleasant even during large orders. Overall, the store provides great deals on quality optical products in a tidy environment, with a focus on customer satisfaction.
Be prepared to wait over an hour!!! Regardless of an appointment.
November 2023
It's Saturday and you have 1 person working the service desk, with 10 people, make that 11 people on line. Unacceptable
December 2022
Fairly quick curbside pickup. The staff is also nice and courteous. Even with big orders they don't frown and make faces, have a happy smiling face and delivering the order. Superb customer service.
