TD Bank, America's Most Convenient Bank, is a leading financial institution that provides a wide range of services to over 8 million customers across the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. The bank's friendly and helpful staff, including Teller Hansel Victoria, Branch Manager Latoya, and employees Adrianna and Angela, strive to deliver a pleasant banking experience to their customers. While the bank has faced some past issues with fees, it has since improved its operations, and its convenient locations open 7 days a week make it a popular choice for many. However, some customers have experienced long wait times and encountered rude staff, leading them to prefer the drive-through option. Overall, TD Bank aims to be a customer-centric organization, offering a full range of retail, small business, and commercial banking services to its diverse clientele.
I had the most amazing experience in the drive thru. I have had other locations (brick, Jackson, Howell) tell me they couldn’t help with my issue but Hansel was so accommodating and very professional. Not only with me but every other person he encountered in the drive thru. He deserves a raise or promotion! We need more... read full comment
February 2025
Great Team which makes it a Great Bank! Love the service and people!
November 2024
Shirley is extremely helpful and one of the best employees there. She will help with whatever you need. The absolute best 🙌🏼